Company Letterhead
{{company_name}}
{{company_address}}
Phone: {{phone}}
Email: {{email}}
Website: {{website}}
DATE
{{date}}
CUSTOMER INFORMATION
Customer Name: {{customer_name}}
Customer Address: {{customer_address}}
Phone: {{customer_phone}}
Email: {{customer_email}}
SUBJECT
Request for Pickup of Repaired Merchandise - Work Order No. {{work_order_number}}
DEAR {{customer_name}}
This letter serves to inform you that your merchandise, described below, has been successfully repaired and is now ready for collection at our service centre.
MERCHANDISE AND REPAIR DETAILS
Item Description: {{item_description}}
Serial Number/Identifier: {{serial_number}}
Date Dropped Off: {{drop_off_date}}
Nature of Repair: {{repair_details}}
Repair Completion Date: {{repair_completion_date}}
REPAIR CHARGES
Total Repair Cost: {{currency}}{{repair_cost}}
Payment Method: {{payment_method}} (e.g., Cash, Card, Mobile Money)
Outstanding Balance: {{currency}}{{outstanding_balance}} (if any)
PICKUP INSTRUCTIONS
You may pick up your repaired merchandise at our service center located at {{pickup_address}} during our operating hours: {{operating_hours}}.
Please present this letter or a valid form of identification for verification during pickup. Full payment of any outstanding balance is required at the time of collection.
STORAGE POLICY
Please be advised that merchandise not collected within {{storage_grace_period}} days of the repair completion date may be subject to a storage fee of {{currency}}{{storage_fee_per_day}} per day. Merchandise remaining uncollected after {{abandonment_period}} days may be considered abandoned and disposed of in accordance with our company policy and applicable regulations.
CONTACT INFORMATION
Should you have any questions or require further clarification, please do not hesitate to contact us at {{phone}} or {{email}}.
SINCERELY
{{company_name}}
Signature: _______________
Name: {{sender_name}}
Title: {{sender_title}}
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