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Request for Pickup of Repaired Merchandise

This template is used by businesses to formally request a customer to pick up merchandise that has been repaired. It outlines the repair details, cost, and pickup instructions.

Updated 15d ago
merchandise pickuprepair notificationcustomer servicepickup requestservice completion

Company Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

DATE

{{date}}

CUSTOMER INFORMATION

Customer Name: {{customer_name}}

Customer Address: {{customer_address}}

Phone: {{customer_phone}}

Email: {{customer_email}}

SUBJECT

Request for Pickup of Repaired Merchandise - Work Order No. {{work_order_number}}

DEAR {{customer_name}}

This letter serves to inform you that your merchandise, described below, has been successfully repaired and is now ready for collection at our service centre.

MERCHANDISE AND REPAIR DETAILS

Item Description: {{item_description}}

Serial Number/Identifier: {{serial_number}}

Date Dropped Off: {{drop_off_date}}

Nature of Repair: {{repair_details}}

Repair Completion Date: {{repair_completion_date}}

REPAIR CHARGES

Total Repair Cost: {{currency}}{{repair_cost}}

Payment Method: {{payment_method}} (e.g., Cash, Card, Mobile Money)

Outstanding Balance: {{currency}}{{outstanding_balance}} (if any)

PICKUP INSTRUCTIONS

You may pick up your repaired merchandise at our service center located at {{pickup_address}} during our operating hours: {{operating_hours}}.

Please present this letter or a valid form of identification for verification during pickup. Full payment of any outstanding balance is required at the time of collection.

STORAGE POLICY

Please be advised that merchandise not collected within {{storage_grace_period}} days of the repair completion date may be subject to a storage fee of {{currency}}{{storage_fee_per_day}} per day. Merchandise remaining uncollected after {{abandonment_period}} days may be considered abandoned and disposed of in accordance with our company policy and applicable regulations.

CONTACT INFORMATION

Should you have any questions or require further clarification, please do not hesitate to contact us at {{phone}} or {{email}}.

SINCERELY

{{company_name}}

Signature: _______________

Name: {{sender_name}}

Title: {{sender_title}}

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