Complaint Letter

Company Letterhead (Sender)

{{company_name}}

{{company_address}}

Phone: {{company_phone}}

Email: {{company_email}}

Website: {{company_website}}

Date

{{date}}

Recipient Information

{{recipient_name}}

{{recipient_title}}

{{recipient_company}}

{{recipient_address}}

Subject

Subject: Formal Complaint Regarding {{subject_of_complaint}} - Account/Reference Number: {{account_or_reference_number}}

Salutation

Dear {{recipient_name_or_title}},

Introduction

I am writing to formally express my dissatisfaction and lodge a complaint regarding {{brief_description_of_issue}}, which occurred on or about {{date_of_incident}}.

This matter pertains to {{product_service_or_conduct}} associated with {{account_or_reference_number_if_applicable}}.

Detailed Account of the Issue

On {{date_of_incident}}, I {{describe_what_happened_chronologically_and_objectively}}. Specifically:

1. {{first_specific_event_or_observation}}

2. {{second_specific_event_or_observation}}

3. {{add_more_points_as_needed}}

I have attached copies of relevant documents, including {{list_attachments_e.g._receipts_invoices_correspondence}}, to support my complaint.

Impact of the Issue

As a direct result of this issue, I have experienced {{describe_negative_impacts_e.g._financial_loss_inconvenience_damage_to_reputation}}. The specific consequences include:

1. {{first_negative_consequence}}

2. {{second_negative_consequence}}

3. {{add_more_points_as_needed}}

Desired Resolution

To resolve this matter, I request the following action(s):

1. {{specific_action_requested_e.g._full_refund_replacement_apology_correction_of_error}}

2. {{another_specific_action_if_applicable}}

I expect a response and a proposed solution within {{number}} business days from the date of this letter.

Concluding Statement

I look forward to your prompt attention to this serious matter and a satisfactory resolution. If I do not receive a response within the stipulated timeframe, I will consider further actions to protect my interests.

Sincerely,

{{your_name}}

{{your_title_or_position}}

{{your_company_if_applicable}}

{{your_contact_phone}}

{{your_contact_email}}