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Thank You for Evaluation Product, Product Unacceptable

This letter template formally thanks a customer for evaluating a product but clearly states that their evaluation submission was unacceptable, outlining reasons or next steps. It is used when a product evaluation fails to meet certain criteria or standards.

Updated 15d ago
thank youproduct evaluationunacceptablefeedbackcustomer communicationrejection

Company Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

Date and Customer Information

{{date}}

{{customer_name}}

{{customer_address}}

Subject

Subject: Thank You for Your Product Evaluation - {{product_name}}

Salutation

Dear {{customer_name}},

Acknowledgement and Appreciation

Thank you for taking the time to evaluate our product, {{product_name}}, and for submitting your valuable feedback. We appreciate your interest and effort in reviewing our offerings.

Evaluation Outcome - Unacceptable

After careful consideration of your evaluation submission, we regret to inform you that it did not meet the necessary criteria for acceptance at this time. This decision is based on {{reason_for_unacceptability}}, which include but are not limited to {{specific_reasons_1}}, {{specific_reasons_2}}, and {{specific_reasons_3}}.

Clarification or Next Steps (Optional)

We understand that this news may be disappointing. To provide further clarity or discuss potential steps forward, please feel free to contact us at {{contact_phone_number}} or reply to this email. We are open to discussing how future evaluations might meet our requirements.

Future Opportunities

We encourage you to continue exploring other products or evaluation opportunities with us in the future. We value your engagement and hope to be able to collaborate successfully on future endeavours.

Closing

Thank you once again for your participation.

Signature

Sincerely,

{{your_name}}

{{your_title}}

{{company_name}}

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