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Customer Confidentiality Agreement

This template outlines the terms and conditions under which a customer agrees to keep confidential information shared by a company. It is used when engaging with customers who will have access to sensitive business data or intellectual property.

Updated 15d ago
confidentialityNDAcustomer agreementdata protectionintellectual propertySouth Africa

COMPANY LETTERHEAD

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

CUSTOMER CONFIDENTIALITY AGREEMENT

This Customer Confidentiality Agreement ("Agreement") is entered into on this {{date_of_agreement}}

BETWEEN:

{{company_name}}, a company duly incorporated under the laws of {{country_of_incorporation}}, with its registered office at {{company_address}} (hereinafter referred to as "The Company").

AND:

{{customer_name}}, a company/individual duly incorporated/residing under the laws of {{customer_country}}, with its registered office/address at {{customer_address}} (hereinafter referred to as "The Customer").

1. DEFINITION OF CONFIDENTIAL INFORMATION

"Confidential Information" shall include all information disclosed by The Company to The Customer, whether oral, visual, written, electronic or in any other form, that is designated as confidential or that, by its nature, would reasonably be understood to be confidential. This includes, but is not limited to, business plans, financial data, product designs, technical specifications, marketing strategies, customer lists, and trade secrets. Confidential Information does not include information that is publicly known or becomes publicly known through no fault of The Customer.

2. OBLIGATIONS OF THE CUSTOMER

The Customer agrees to: (a) Maintain the Confidential Information in strict confidence and use the same degree of care to prevent its unauthorised disclosure as The Customer uses to protect its own confidential information, but in no event less than a reasonable degree of care. (b) Not disclose, publish, or disseminate Confidential Information to any third party without the prior written consent of The Company. (c) Use the Confidential Information solely for the purpose of {{purpose_of_disclosure}}. (d) Limit access to Confidential Information to only those employees, contractors, or agents who have a need to know such information for the agreed purpose and who are bound by confidentiality obligations no less restrictive than those contained in this Agreement.

3. TERM OF CONFIDENTIALITY

The obligations of confidentiality under this Agreement shall commence on the Effective Date and remain in effect for a period of {{confidentiality_term_years}} years from the date of disclosure of the Confidential Information, or until such information no longer qualifies as Confidential Information, whichever occurs first. Notwithstanding the foregoing, trade secrets shall remain confidential indefinitely.

4. RETURN OF CONFIDENTIAL INFORMATION

Upon termination or expiration of this Agreement, or at any time upon The Company’s written request, The Customer shall promptly return to The Company all Confidential Information (including all copies thereof) or, at The Company's option, destroy all Confidential Information and certify such destruction in writing to The Company. Electronic copies shall be permanently deleted from all storage devices.

5. REMEDIES

The Customer acknowledges that monetary damages may not be a sufficient remedy for any breach of this Agreement and that The Company shall be entitled to seek injunctive relief and/or specific performance, in addition to any other remedies available at law or in equity, for any actual or threatened breach of this Agreement.

6. GOVERNING LAW AND JURISDICTION

This Agreement shall be governed by and construed in accordance with the laws of {{country_of_governing_law}}. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of {{city_of_jurisdiction}}, {{country_of_jurisdiction}}.

7. ENTIRE AGREEMENT

This Agreement constitutes the entire agreement between the parties concerning the subject matter hereof and supersedes all prior agreements, understandings, discussions, negotiations, and communications, whether oral or written, between the parties. No modification, amendment, or waiver of any provision of this Agreement shall be effective unless in writing and signed by duly authorized representatives of both parties.

8. SIGNATURE BLOCK

IN WITNESS WHEREOF, the parties have executed this Agreement as of the date first written above. FOR THE COMPANY: _____________________________ Name: {{company_signatory_name}} Title: {{company_signatory_title}} Date: {{date}} FOR THE CUSTOMER: _____________________________ Name: {{customer_signatory_name}} Title: {{customer_signatory_title}} Date: {{date}}

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