Company Letterhead
{{company_name}}
{{company_address}}
Phone: {{phone}}
Email: {{email}}
Website: {{website}}
Policy Title
SPECIAL PRICING POLICY FOR REPEAT BUYERS
Policy Effective Date
Effective Date: {{effective_date}}
1. Purpose and Scope
This policy establishes guidelines for offering special pricing to repeat buyers of {{company_name}}. The purpose is to foster customer loyalty, encourage repeat purchases, and recognize the value of long-term customer relationships. This policy applies to all customers who meet the repeat buyer criteria as defined herein.
2. Definition of a Repeat Buyer
A 'Repeat Buyer' is defined as a customer who has made a minimum of {{minimum_purchases}} purchases within a {{time_period}} (e.g., 12 months) totalling a cumulative value of {{minimum_spend_currency}} {{minimum_spend_amount}}.
Specific product categories or services may have additional criteria as outlined in Annex A.
3. Special Pricing Benefits
Repeat Buyers are eligible for the following special pricing benefits:
a. Discount on Future Purchases: A {{discount_percentage}}% discount on all subsequent purchases of eligible products/services.
b. Priority Service: Expedited processing of orders and inquiries.
c. Exclusive Product Previews: Early access to new product launches or services.
d. Dedicated Account Manager: Assignment of a dedicated account manager for personalised support (for buyers exceeding {{higher_tier_spend_currency}} {{higher_tier_spend_amount}} annual spend).
4. Eligibility and Application Process
Eligibility for this special pricing policy will be automatically assessed by {{company_name}}'s CRM system. Customers who meet the criteria will be notified via email at {{notification_email_address}} and invited to opt-in to the program.
Customers may also inquire about their eligibility by contacting {{contact_department}}.
5. Policy Review and Amendments
This policy will be reviewed annually by {{review_department}} to ensure its effectiveness and relevance. {{company_name}} reserves the right to amend this policy at any time, with reasonable notice provided to affected Repeat Buyers.
Signature Block
_____________________________
Authorised Signatory: {{authorised_signatory_name}}
Title: {{authorised_signatory_title}}
Date: {{signature_date}}
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