Notice of Claim of Defective Goods

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

Date:

{{date}}

TO:

{{seller_company_name}}

{{seller_company_address}}

Attention: {{seller_contact_person}}

SUBJECT: NOTICE OF CLAIM REGARDING DEFECTIVE GOODS – ORDER/INVOICE NO. {{order_invoice_number}}

Dear Sir/Madam,

This serves as formal notification of a claim concerning goods supplied to us under the following details:

Order Number: {{order_number}}

Invoice Number: {{invoice_number}}

Date of Order: {{order_date}}

Date of Delivery: {{delivery_date}}

Description of Goods: {{goods_description}}

DETAILS OF DEFECTS:

Upon inspection of the goods received on {{inspection_date}}, we discovered the following defects/non-conformities:

1. {{defect_1_description}} (Quantity affected: {{defect_1_quantity}})

2. {{defect_2_description}} (Quantity affected: {{defect_2_quantity}})

3. {{defect_3_description}} (Quantity affected: {{defect_3_quantity}})

We have attached photographic evidence and any relevant inspection reports ({{attached_documents}}) to substantiate these claims. The defective goods are currently stored at {{storage_location}} and are available for your inspection at your earliest convenience.

BASIS OF CLAIM:

The goods supplied are not in conformity with the specifications agreed upon in our purchase order ({{purchase_order_reference}}), specifically breaching the following clauses/warranties:

{{breached_clause_1}}

{{breached_clause_2}}

This constitutes a breach of contract and/or an infringement of implied warranties of merchantability and fitness for purpose.

REQUIRED REMEDIAL ACTION:

To resolve this matter, we require the following remedial action within {{days_for_remedy}} days from the date of this notice:

{{remedy_option_1}} (e.g., Full replacement of defective goods at no additional cost)

{{remedy_option_2}} (e.g., Repair of defective goods to meet agreed specifications)

{{remedy_option_3}} (e.g., Full refund of the purchase price for the defective items, amounting to {{refund_amount}} {{currency}})

We reserve the right to claim for any additional damages incurred due to these defective goods, including but not limited to, lost profits, remediation costs, and third-party liabilities.

FURTHER ACTION:

Should we not receive a satisfactory response or proposed resolution within the stipulated timeframe, we will be compelled to explore other avenues to protect our interests, including but not limited to, legal action or alternative dispute resolution mechanisms, and retaining possession of the goods as security.

CONCLUSION:

We anticipate your prompt attention to this urgent matter and look forward to your proposed resolution.

Sincerely,

SIGNATURE:

___________________________

{{your_name}}

{{your_title}}

{{company_name}}