Return Authorization Letter

Company Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

Date and Reference

Date: {{date}}

Reference Number: {{reference_number}}

Recipient Information

{{customer_name}}

{{customer_address}}

Subject

**Subject: Return Authorization for Order Number {{order_number}}**

Authorization Statement

Esteemed {{customer_name}},

This letter serves as an official authorization for the return of the goods listed below, purchased under Order Number **{{order_number}}** on **{{purchase_date}}**.

Details of Goods for Return

The following items are hereby authorized for return:

1. Item Name: {{item_1_name}}, Quantity: {{item_1_quantity}}, SKU/Product Code: {{item_1_sku}}, Reason for Return: {{item_1_reason}}

2. Item Name: {{item_2_name}}, Quantity: {{item_2_quantity}}, SKU/Product Code: {{item_2_sku}}, Reason for Return: {{item_2_reason}}

3. Item Name: {{item_3_name}}, Quantity: {{item_3_quantity}}, SKU/Product Code: {{item_3_sku}}, Reason for Return: {{item_3_reason}}

(Add more items as necessary)

Reason for Return (General)

The general reason for this return is: {{general_reason_for_return}}. We understand and acknowledge the concerns raised regarding these items.

Return Instructions

Please adhere to the following instructions for the return process:

1. **Packaging:** All items must be returned in their original packaging, including all accessories, manuals, and protective materials.

2. **Condition:** Items must be in a resalable condition, free from damage, wear, or alteration, unless the reason for return is due to manufacturing defect or damage upon arrival.

3. **Shipping:** Please ship the items to the following address: {{return_shipping_address}}. Kindly ensure that the Return Authorization Number (RAN): **{{return_authorization_number}}** is clearly marked on the exterior of the package.

4. **Shipping Costs:** {{shipping_cost_responsibility}} will be responsible for the return shipping costs.

5. **Return Deadline:** All returned items must be received by our facility no later than **{{return_deadline_date}}**.

Refund/Replacement Policy

Upon successful inspection and acceptance of the returned goods, we will process {{refund_or_replacement_action}}. Expected processing time for the refund/replacement is {{processing_time_days}} business days from the date of receipt of the returned items. The {{refund_method}} will be made via {{payment_method}}.

Contact Information

Should you have any queries or require further assistance regarding this return, please do not hesitate to contact our customer service department at {{customer_service_phone}} or {{customer_service_email}}.

Closing

Thank you for your understanding and cooperation.

Signature Block

Sincerely,

{{authorized_ signatory_name}}

{{authorized_signatory_title}}

{{company_name}}