Service Management Agreement

Company Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

Service Management Agreement

This Service Management Agreement (the “Agreement”) is made and entered into on this {{date_of_agreement}}

BETWEEN:

{{service_provider_company_name}}, a company duly incorporated and registered under the laws of {{country_of_incorporation}}, with its principal place of business at {{service_provider_address}} (hereinafter referred to as the “Service Provider”);

AND

{{client_company_name}}, a company duly incorporated and registered under the laws of {{country_of_incorporation}}, with its principal place of business at {{client_address}} (hereinafter referred to as the “Client”).

The Service Provider and the Client are hereinafter collectively referred to as the “Parties” and individually as a “Party”.

1. OBJECTIVE AND SCOPE OF SERVICES

1.1 The Service Provider agrees to provide, and the Client agrees to receive, service management functions as detailed in Schedule A (the “Services”). The Services shall include, but not be limited to, {{description_of_services}}.

1.2 The scope of this Agreement encompasses the overall management and oversight of the specified services, aiming to ensure their efficient, effective, and compliant delivery.

1.3 Any modifications to the scope of Services shall be mutually agreed upon in writing by both Parties.

2. DURATION AND TERMINATION

2.1 This Agreement shall commence on {{start_date}} and shall continue for an initial period of {{initial_period_months}} months/years, unless terminated earlier in accordance with the provisions of this Agreement.

2.2 Either Party may terminate this Agreement by providing {{notice_period_days}} days’ written notice to the other Party.

2.3 This Agreement may be terminated immediately by either Party in the event of a material breach of its terms by the other Party, which breach is not remedied within {{remedy_period_days}} days of written notice.

3. FEES AND PAYMENT

3.1 The Client shall pay the Service Provider a fee of {{currency}} {{amount}} ({{amount_in_words}}) per {{payment_frequency}} for the Services.

3.2 All invoices shall be submitted by the Service Provider on {{billing_date_of_month}} of each month and shall be payable by the Client within {{payment_terms_days}} days of the invoice date.

3.3 Late payments may incur interest at a rate of {{interest_rate_percent}}% per annum, calculated daily.

4. RESPONSIBILITIES OF THE PARTIES

4.1 Service Provider Responsibilities: The Service Provider shall perform the Services with reasonable skill and care, using qualified personnel, and in accordance with industry best practices.

4.2 Client Responsibilities: The Client shall provide the Service Provider with all necessary information, access, and cooperation required for the performance of the Services.

5. INDEMNITY AND LIMITATION OF LIABILITY

5.1 The Service Provider shall indemnify and hold harmless the Client against any direct losses, damages, costs, and expenses arising from the Service Provider's gross negligence or willful misconduct in the performance of the Services.

5.2 The Client shall indemnify and hold harmless the Service Provider against any direct losses, damages, costs, and expenses arising from the Client's failure to provide accurate information or fulfil its obligations under this Agreement.

5.3 Neither Party shall be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with this Agreement.

6. CONFIDENTIALITY

6.1 Both Parties agree to keep confidential all non-public information obtained during the course of this Agreement and not to disclose such information to any third party without prior written consent.

6.2 This obligation of confidentiality shall survive the termination of this Agreement for a period of {{confidentiality_period_years}} years.

7. GOVERNING LAW AND DISPUTE RESOLUTION

7.1 This Agreement shall be governed by and construed in accordance with the laws of {{applicable_country}}.

7.2 Any dispute arising out of or in connection with this Agreement shall first be resolved through good faith negotiations between the Parties.

7.3 If the dispute cannot be resolved through negotiation, it shall be referred to mediation in {{city_of_mediation}} before resorting to litigation.

8. ENTIRE AGREEMENT

This Agreement constitutes the entire agreement between the Parties and supersedes all prior agreements, understandings, and negotiations, whether written or oral, relating to the subject matter hereof.

9. SIGNATURES

IN WITNESS WHEREOF, the Parties have executed this Agreement on the date first above written.

FOR THE SERVICE PROVIDER:

___________________________

Name: {{service_provider_signatory_name}}

Title: {{service_provider_signatory_title}}

Date: {{service_provider_signature_date}}

FOR THE CLIENT:

___________________________

Name: {{client_signatory_name}}

Title: {{client_signatory_title}}

Date: {{client_signature_date}}