We Received Your Return and Are Happy to Exchange it

{{company_name}}

{{company_address}}

Phone: {{phone}} | Email: {{email}} | Web: {{website}}

We Received Your Return and Are Happy to Exchange it

We Received Your Return and Are Happy to Exchange it

Date

{{date}}

Customer Information

{{customer_name}}

{{customer_address}}

{{customer_email}}

{{customer_phone}}

Subject: Your Recent Return and Exchange Request - Order #{{order_number}}

Dear {{customer_name}},

We are writing to confirm receipt of your returned item(s) from your recent order, #{{order_number}}, placed on {{original_purchase_date}}. We appreciate you choosing to shop with {{company_name}} and are happy to facilitate your exchange.

Returned Item(s)

The following item was received:

– Item: {{returned_item_name}}

– SKU: {{returned_item_sku}}

– Quantity: {{returned_item_quantity}}

– Reason for Return: {{reason_for_return}}

Exchanged Item(s)

As per your request, we have processed an exchange for the following item(s):

– Item: {{exchanged_item_name}}

– SKU: {{exchanged_item_sku}}

– Quantity: {{exchanged_item_quantity}}

– Price Difference (if any): {{currency_symbol}}{{price_difference}}

If there was a price difference, please note that any additional payment has been processed/refunded to your original payment method. Please allow {{number_of_days}} business days for this transaction to reflect on your statement.

Shipping of Exchanged Item(s)

Your exchanged item(s) will be shipped to the following address:

{{shipping_address}}

You can expect to receive your exchanged item(s) within {{delivery_timeframe}} business days. A separate shipping confirmation email with tracking information (if applicable) will be sent to {{customer_email}} once your order has been dispatched.

Our Exchange Policy

We strive to ensure complete customer satisfaction. Our full exchange policy can be reviewed on our website at {{website}}/returns-exchanges. Should you have any further questions regarding your exchange or need assistance with your new item, please do not hesitate to contact our customer service team at {{phone}} or {{email}}.

Thank You

Thank you for your understanding and continued patronage. We hope you enjoy your new item(s).