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Agreement with Provider of Network Services

This agreement outlines the terms and conditions between a client and a network services provider. It is used when engaging a third party for the provision of network infrastructure, maintenance, and support.

Updated 15d ago
network servicesservice agreementIT contractprovider agreementSME

Company Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

AGREEMENT WITH PROVIDER OF NETWORK SERVICES

This Agreement is made and entered into on this {{day}} day of {{month}}, {{year}}, by and between:

{{client_company_name}}, a company duly incorporated under the laws of {{country}}, with its registered office at {{client_company_address}} (hereinafter referred to as “the Client”), and

{{provider_company_name}}, a company duly incorporated under the laws of {{country}}, with its registered office at {{provider_company_address}} (hereinafter referred to as “the Provider”).

1. SCOPE OF SERVICES

1.1. The Provider shall furnish network services as detailed in Schedule A (the “Services”), which is hereby incorporated by reference and forms an integral part of this Agreement.

1.2. The Services shall include, but not be limited to: network design and implementation, hardware and software configuration, network monitoring, troubleshooting, maintenance, and technical support.

1.3. Any additional services requested by the Client outside the scope of Schedule A shall be subject to a separate agreement or amendment.

2. SERVICE LEVELS AND WARRANTIES

2.1. The Provider guarantees a minimum uptime of {{percentage}}% for the network infrastructure. Specific service level agreements (SLAs) are outlined in Schedule B.

2.2. The Provider warrants that all Services will be performed in a professional manner, consistent with industry standards and best practices.

2.3. The Provider shall rectify any service deficiencies or outages within a reasonable timeframe, as defined in Schedule B.

3. FEES AND PAYMENT

3.1. The Client agrees to pay the Provider the fees specified in Schedule C (the “Fees”) for the Services rendered.

3.2. All invoices shall be submitted monthly/quarterly (delete as applicable) and are payable within {{number_of_days}} days from the date of invoice. Payments shall be made in {{currency}}.

3.3. Late payments may incur interest at a rate of {{percentage}}% per month/annum (delete as applicable) or the maximum rate permitted by law, whichever is lower.

3.4. All fees are exclusive of applicable taxes, including but not limited to Value Added Tax (VAT), which shall be borne by the Client.

4. TERM AND TERMINATION

4.1. This Agreement shall commence on {{start_date}} and continue for a period of {{duration}} (e.g., twelve (12) months), unless terminated earlier in accordance with the provisions herein.

4.2. Either party may terminate this Agreement by providing {{notice_period}} written notice to the other party.

4.3. This Agreement may be terminated with immediate effect by either party upon a material breach of any terms herein by the other party, if such breach is not remedied within {{remedy_period}} days of written notice.

5. CONFIDENTIALITY

5.1. Both parties agree to keep confidential all proprietary or sensitive information disclosed during the term of this Agreement.

5.2. Confidential information shall not be disclosed to any third party without the prior written consent of the disclosing party, except as required by law.

6. LIMITATION OF LIABILITY

6.1. Neither party shall be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with this Agreement.

6.2. The Provider’s total liability under this Agreement shall not exceed the total fees paid by the Client to the Provider in the preceding {{number_of_months}} months.

7. GOVERNING LAW AND DISPUTE RESOLUTION

7.1. This Agreement shall be governed by and construed in accordance with the laws of {{country}}.

7.2. Any dispute, controversy, or claim arising out of or relating to this Agreement, or the breach, termination, or invalidity thereof, shall be settled by arbitration in accordance with the rules of the {{arbitration_body}}.

8. ENTIRE AGREEMENT

8.1. This Agreement, including its Schedules, constitutes the entire agreement between the parties and supersedes all prior negotiations, understandings, and agreements, whether written or oral.

SIGNATURE BLOCK

IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the date first above written.

_________________________ _________________________

For and on behalf of For and on behalf of

{{client_company_name}} {{provider_company_name}}

Name: {{client_signatory_name}} Name: {{provider_signatory_name}}

Title: {{client_signatory_title}} Title: {{provider_signatory_title}}

Date: {{date}} Date: {{date}}

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