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Disputed Account Settlement

This template is used to formally propose and document the settlement of a disputed account balance between two parties, outlining the terms and conditions for resolving the outstanding debt.

Updated 15d ago
debt settlementdispute resolutionaccount settlementagreementpayment planfinancial agreement

Company Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

Date and Parties

Date: {{date}}

To: {{debtor_company_name}}

{{debtor_company_address}}

From: {{creditor_company_name}}

{{creditor_company_address}}

Subject: Proposal for Settlement of Disputed Account - Account No. {{account_number}}

This letter serves as a formal proposal to settle the outstanding and disputed account balance under Account Number: {{account_number}}.

Background of Dispute

The original outstanding balance on account {{account_number}} is {{original_amount}} ({{original_amount_words}}). The dispute pertains to {{brief_description_of_dispute, e.g., 'discrepancies in billing statements', 'disputed services', 'product defects'}} as communicated by {{debtor_company_name}} on {{date_of_dispute_notification}}.

Settlement Offer

Without admitting any liability, and in an effort to amicably resolve this matter, {{creditor_company_name}} hereby offers to settle the aforementioned disputed account for a reduced amount of {{settlement_amount}} ({{settlement_amount_words}}).

Terms of Settlement

This settlement offer is subject to the following terms and conditions:

1. The full settlement amount of {{settlement_amount}} must be paid by {{payment_due_date}}.

2. Payment shall be made via {{payment_method, e.g., bank transfer, cheque}} to {{creditor_company_name}}.

3. Upon receipt of the full settlement amount by the stipulated due date, {{creditor_company_name}} agrees to consider the account fully settled and closed, and will cease all collection activities related to this specific disputed amount.

4. This settlement is a compromise of a disputed claim and is not to be construed as an admission of liability by either party.

5. This offer is valid until {{offer_expiry_date}}. If payment is not received by this date, this offer will be considered null and void, and {{creditor_company_name}} reserves the right to pursue the full original outstanding balance plus any applicable interest and fees.

Mutual Release

Upon successful completion of the settlement terms, both parties agree to release each other from any further claims, demands, actions, or causes of action, known or unknown, arising from or related to the disputed account {{account_number}}.

Governing Law

This Settlement Agreement shall be governed by and construed in accordance with the laws of {{country/region}}.

Acceptance of Offer

Please indicate your acceptance of this settlement offer by signing and returning a copy of this letter by {{acceptance_deadline_date}}.

Contact Information

Should you have any questions or require further clarification, please do not hesitate to contact {{contact_person_name}} at {{contact_person_email}} or {{contact_person_phone_number}}.

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