COMPANY LETTERHEAD
{{company_name}}
{{company_address}}
Phone: {{phone}}
Email: {{email}}
Website: {{website}}
DATE
{{date}}
CUSTOMER INFORMATION
{{customer_name}}
{{customer_address}}
Customer Account Number: {{customer_account_number}}
NOTIFICATION OF RETURNED MERCHANDISE CREDIT
Dear {{customer_name}},
This letter serves as a formal notification regarding the credit issued to your account for merchandise returned to us.
We confirm receipt of the following items on {{return_receipt_date}}:
RETURNED ITEMS AND CREDIT DETAILS
| Item Number | Description | Quantity Returned | Unit Price | Total Credit Amount |
|---|---|---|---|---|
| {{item_1_number}} | {{item_1_description}} | {{item_1_quantity}} | {{item_1_unit_price}} | {{item_1_total_credit}} |
| {{item_2_number}} | {{item_2_description}} | {{item_2_quantity}} | {{item_2_unit_price}} | {{item_2_total_credit}} |
| {{item_x_number}} | {{item_x_description}} | {{item_x_quantity}} | {{item_x_unit_price}} | {{item_x_total_credit}} |
The total credit amount issued to your account is **{{total_credit_amount}}**.
APPLICATION OF CREDIT
This credit has been applied to your account number {{customer_account_number}}. It can be used towards future purchases or may offset any outstanding balances. If you wish to receive a direct refund, please contact our accounts department at {{accounts_phone_number}} or reply to this email.
Please allow {{number_of_days}} business days for this credit to reflect on your statement or for a refund to be processed if requested.
ORDER DETAILS
Original Order Number: {{original_order_number}}
Original Order Date: {{original_order_date}}
Return Authorization Number (if applicable): {{return_authorization_number}}
ENQUIRIES
Should you have any questions or require further clarification regarding this credit, please do not hesitate to contact our customer service department at {{customer_service_phone_number}} or email {{customer_service_email}}.
CLOSING
We appreciate your business.
Sincerely,
SIGNATURE BLOCK
{{your_name}}
{{your_title}}
{{company_name}}
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