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Refund for Returned Merchandise

This template is used to issue a refund to a customer for merchandise that has been returned. It details the returned items, the refund amount, and the method of refund.

Updated 1d ago
refundmerchandisereturncustomer serviceaccountingsales

Company Letterhead

{{company_name}} {{company_address}} Phone: {{phone}} Email: {{email}} Website: {{website}}

Date

{{date}}

Customer Information

Customer Name: {{customer_name}}

Customer Address: {{customer_address}}

Customer Phone: {{customer_phone}}

Customer Email: {{customer_email}}

Original Order Details

Original Order Number: {{original_order_number}}

Original Order Date: {{original_order_date}}

Returned Merchandise Details

The following items were returned and processed for a refund:

| Item Description | Quantity | Unit Price ({{currency}}) | Total Price ({{currency}}) |

|---|:---:|:---:|:---:|

{{returned_items_table}}

Refund Summary

Subtotal: {{subtotal_amount}}

Less: Restocking Fee (if applicable): {{restocking_fee_amount}}

Total Refund Amount: {{total_refund_amount}} {{currency}}

Refund Method

The refund will be issued via {{refund_method}} to {{refund_details}} within {{number_of_days}} business days. Please allow additional time for the banking institution to process the credit.

Reason for Return

Reason for return: {{reason_for_return}}

Notes

{{notes}}

Contact Information

If you have any questions regarding this refund, please contact us at {{contact_phone}} or {{contact_email}}.

Signature

Sincerely,

_________________________

{{company_representative_name}}

{{company_representative_title}}

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