Business OS
Finance & AccountingAccounting

Refund of Duplicate Payment

This template is used to formally request a refund for a duplicate payment made to a vendor or service provider. It helps streamline the process of recovering overpaid funds.

Updated 1d ago
refundduplicate paymentoverpaymentaccountingfinancepayment recoveryvendor

Company Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

Date

{{date}}

Recipient Information

{{vendor_company_name}}

{{vendor_address}}

Attention: Accounts Department

Subject: Request for Refund of Duplicate Payment - Invoice {{invoice_number}}

Dear Sir/Madam,

This letter serves as a formal request for a refund of a duplicate payment made on our account [{{account_number}}, if applicable]. We have identified an overpayment amounting to {{amount}} ({{currency}}) due to two separate transactions being processed for the same invoice.

Payment Details

Original Invoice Number: {{invoice_number}}

Invoice Date: {{invoice_date}}

Total Invoice Amount: {{original_invoice_amount}} ({{currency}})

First Payment Date: {{first_payment_date}}

First Payment Method: {{first_payment_method}}

First Payment Reference/Transaction ID: {{first_payment_reference}}

Second Payment Date: {{second_payment_date}}

Second Payment Method: {{second_payment_method}}

Second Payment Reference/Transaction ID: {{second_payment_reference}}

Overpayment Amount: {{amount}} ({{currency}})

Reason for Duplicate Payment

The duplicate payment occurred due to {{reason_for_duplicate_payment}}.

Requested Refund Method

We kindly request that the overpaid amount of {{amount}} ({{currency}}) be refunded to us via {{refund_method}}.

If bank transfer, please find our bank details below:

Bank Name: {{our_bank_name}}

Account Name: {{our_account_name}}

Account Number: {{our_account_number}}

Branch Code: {{our_bank_branch_code}}

SWIFT/BIC Code: {{our_bank_swift_code}}

Documentation Enclosed

For your reference, please find attached copies of the following documents:

- Invoice {{invoice_number}}

- Proof of First Payment (e.g., bank statement, transaction receipt)

- Proof of Second Payment (e.g., bank statement, transaction receipt)

Conclusion

We appreciate your prompt attention to this matter and look forward to receiving the refund within {{number_of_days}} business days. Please do not hesitate to contact us at {{phone}} or {{email}} if you require any further information or clarification.

Sincerely,

Signature Block

{{your_name}}

{{your_title}}

{{company_name}}

{{date}}

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