Company Letterhead
{{company_name}}
{{company_address}}
Phone: {{phone}}
Email: {{email}}
Website: {{website}}
Date
{{date}}
Recipient Information
{{vendor_company_name}}
{{vendor_address}}
Attention: Accounts Department
Subject: Request for Refund of Duplicate Payment - Invoice {{invoice_number}}
Dear Sir/Madam,
This letter serves as a formal request for a refund of a duplicate payment made on our account [{{account_number}}, if applicable]. We have identified an overpayment amounting to {{amount}} ({{currency}}) due to two separate transactions being processed for the same invoice.
Payment Details
Original Invoice Number: {{invoice_number}}
Invoice Date: {{invoice_date}}
Total Invoice Amount: {{original_invoice_amount}} ({{currency}})
First Payment Date: {{first_payment_date}}
First Payment Method: {{first_payment_method}}
First Payment Reference/Transaction ID: {{first_payment_reference}}
Second Payment Date: {{second_payment_date}}
Second Payment Method: {{second_payment_method}}
Second Payment Reference/Transaction ID: {{second_payment_reference}}
Overpayment Amount: {{amount}} ({{currency}})
Reason for Duplicate Payment
The duplicate payment occurred due to {{reason_for_duplicate_payment}}.
Requested Refund Method
We kindly request that the overpaid amount of {{amount}} ({{currency}}) be refunded to us via {{refund_method}}.
If bank transfer, please find our bank details below:
Bank Name: {{our_bank_name}}
Account Name: {{our_account_name}}
Account Number: {{our_account_number}}
Branch Code: {{our_bank_branch_code}}
SWIFT/BIC Code: {{our_bank_swift_code}}
Documentation Enclosed
For your reference, please find attached copies of the following documents:
- Invoice {{invoice_number}}
- Proof of First Payment (e.g., bank statement, transaction receipt)
- Proof of Second Payment (e.g., bank statement, transaction receipt)
Conclusion
We appreciate your prompt attention to this matter and look forward to receiving the refund within {{number_of_days}} business days. Please do not hesitate to contact us at {{phone}} or {{email}} if you require any further information or clarification.
Sincerely,
Signature Block
{{your_name}}
{{your_title}}
{{company_name}}
{{date}}
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