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Return of Late Payment and Denial of Discount

This template is used by a supplier to formally notify a customer that a payment was received late, and therefore any previously agreed-upon discount for early or prompt payment is no longer applicable. It also demands the settlement of the outstanding discount amount.

Updated 15d ago
late paymentdiscount denialinvoiceaccounts receivabledebt collectionpayment termsSouthern Africa

Sender Information

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

Date and Recipient Information

Date: {{date}}

Customer Name: {{customer_name}}

Customer Address: {{customer_address}}

Subject

Subject: Notification of Late Payment and Denial of Discount - Invoice Number {{invoice_number}}

Dear Valued Customer,

This letter serves to formally notify you regarding the payment received for Invoice Number {{invoice_number}}, dated {{invoice_date}}, totalling {{currency}} {{invoice_amount}}.

Payment Terms and Discount Agreement

Our standard payment terms, as stipulated on all invoices and agreed upon in our trading terms, allow for a {{discount_percentage}}% discount for payments received within {{discount_days}} days from the invoice date. This discount is conditional upon strict adherence to the agreed payment schedule.

Late Payment Notification

We note that the payment for Invoice Number {{invoice_number}} was received on {{payment_received_date}}, which is {{number_of_days_late}} days beyond the stipulated {{discount_days}}-day period for enjoying the prompt payment discount. Therefore, the payment is considered late according to our agreed terms and conditions.

Denial of Discount and Outstanding Balance

Due to the late receipt of payment, the {{discount_percentage}}% prompt payment discount, amounting to {{currency}} {{discount_amount}}, is hereby rescinded. As a result, there is an outstanding balance of {{currency}} {{outstanding_amount}} that is now due and payable immediately.

A revised statement reflecting this adjustment is attached for your reference.

Action Required

We kindly request that you settle the outstanding balance of {{currency}} {{outstanding_amount}} within {{payment_due_days}} days from the date of this letter. Please remit payment to our nominated bank account as indicated on the original invoice or the attached revised statement.

Contact Information

Should you have any queries or require further clarification regarding this matter, please do not hesitate to contact our accounts department at {{accounts_phone_number}} or {{accounts_email_address}}.

Appreciation and Future Business

We appreciate your continued business and look forward to your prompt resolution of this outstanding amount. We encourage you to review our payment terms to ensure that future payments qualify for any applicable discounts.

Sincerely,

{{sender_name}}

{{sender_title}}

{{company_name}}

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