Sender Information
{{company_name}}
{{company_address}}
Phone: {{phone}}
Email: {{email}}
Website: {{website}}
Date and Recipient Information
Date: {{date}}
Customer Name: {{customer_name}}
Customer Address: {{customer_address}}
Subject
Subject: Notification of Late Payment and Denial of Discount - Invoice Number {{invoice_number}}
Dear Valued Customer,
This letter serves to formally notify you regarding the payment received for Invoice Number {{invoice_number}}, dated {{invoice_date}}, totalling {{currency}} {{invoice_amount}}.
Payment Terms and Discount Agreement
Our standard payment terms, as stipulated on all invoices and agreed upon in our trading terms, allow for a {{discount_percentage}}% discount for payments received within {{discount_days}} days from the invoice date. This discount is conditional upon strict adherence to the agreed payment schedule.
Late Payment Notification
We note that the payment for Invoice Number {{invoice_number}} was received on {{payment_received_date}}, which is {{number_of_days_late}} days beyond the stipulated {{discount_days}}-day period for enjoying the prompt payment discount. Therefore, the payment is considered late according to our agreed terms and conditions.
Denial of Discount and Outstanding Balance
Due to the late receipt of payment, the {{discount_percentage}}% prompt payment discount, amounting to {{currency}} {{discount_amount}}, is hereby rescinded. As a result, there is an outstanding balance of {{currency}} {{outstanding_amount}} that is now due and payable immediately.
A revised statement reflecting this adjustment is attached for your reference.
Action Required
We kindly request that you settle the outstanding balance of {{currency}} {{outstanding_amount}} within {{payment_due_days}} days from the date of this letter. Please remit payment to our nominated bank account as indicated on the original invoice or the attached revised statement.
Contact Information
Should you have any queries or require further clarification regarding this matter, please do not hesitate to contact our accounts department at {{accounts_phone_number}} or {{accounts_email_address}}.
Appreciation and Future Business
We appreciate your continued business and look forward to your prompt resolution of this outstanding amount. We encourage you to review our payment terms to ensure that future payments qualify for any applicable discounts.
Sincerely,
{{sender_name}}
{{sender_title}}
{{company_name}}
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