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Return of Purchase Order and Demand for Advance Payment

This template is used by a buyer to formally return a purchase order to a supplier, demanding the return of any advance payment made due to issues such as non-delivery, incorrect goods, or breach of contract. It serves as a formal communication to initiate the refund process.

Updated 15d ago
purchase orderreturnadvance paymentrefunddemand lettersupplier communicationbreach of contract

Company Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

Date and Reference

Date: {{current_date}}

Our Reference: {{our_reference}}

Supplier Information

To: {{supplier_company_name}}

{{supplier_address}}

Subject: Return of Purchase Order No. {{purchase_order_number}} and Demand for Advance Payment

Details of Purchase Order

Dear Sir/Madam,

This letter serves as a formal notification regarding Purchase Order No. {{purchase_order_number}}, issued on {{purchase_order_date}}, for the supply of {{goods_or_services_description}}.

The total value of the purchase order was {{currency}} {{total_purchase_order_value}}.

Advance Payment Details

An advance payment of {{currency}} {{advance_payment_amount}} was made on {{advance_payment_date}} via {{payment_method}} (e.g., bank transfer, cheque no. {{cheque_number}}) to your account.

Reason for Return and Demand for Refund

We regret to inform you that we are returning the aforementioned Purchase Order due to the following reasons:

1. {{reason_1_e.g._non-delivery_incorrect_goods_breach_of_contract}}

2. {{reason_2_optional}}

3. {{reason_3_optional}}

As a result of the aforementioned issues, we hereby demand the immediate return of the full advance payment amounting to **{{currency}} {{advance_payment_amount}}**.

Payment Instructions for Refund

Please remit the full refund amount to the following bank account within {{number_of_days}} days from the date of this letter:

Bank Name: {{your_bank_name}}

Account Name: {{your_account_name}}

Account Number: {{your_account_number}}

Branch Code: {{your_branch_code}}

SWIFT/BIC Code: {{your_swift_bic_code}}

Conclusion

We expect your prompt action in this regard and look forward to the swift resolution of this matter. Please acknowledge receipt of this letter and confirm your intention to process the refund.

Sincerely,

Signature Block

___________________________

{{your_name}}

{{your_title}}

{{company_name}}

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