Company Letterhead
{{company_name}}
{{company_address}}
Phone: {{phone}}
Email: {{email}}
Website: {{website}}
Date and Customer Information
{{date}}
{{customer_name}}
{{customer_address}}
{{customer_city}}, {{customer_postcode}}
Subject
Subject: Thank You for Substitute Payment - Account No. {{account_number}}
Salutation
Dear {{customer_name}},
Acknowledgement of Substitute Payment
We are writing to acknowledge receipt of your substitute payment, check number {{substitute_check_number}}, in the amount of {{currency}}{{substitute_check_amount}}, which we received on {{receipt_date}}. We appreciate your prompt action in providing this replacement payment for the original check, number {{original_check_number}}, which was regrettably dishonored by your bank due to insufficient funds.
Discount Reversal Clause
As outlined in our terms and conditions of sale/service, any discounts applied to invoices are contingent upon the timely receipt of cleared funds. Since the original payment for Invoice No. {{invoice_number}} was dishonored, the {{discount_percentage}}% discount previously applied to this invoice, amounting to {{currency}}{{discount_amount}}, has been reversed. The full outstanding balance for Invoice No. {{invoice_number}} was {{currency}}{{original_invoice_amount}}.
Account Status and Next Steps
With the receipt of your substitute payment, your account, under account number {{account_number}}, is now considered paid in full for Invoice No. {{invoice_number}}. We value your business and appreciate your understanding in this matter.
Contact Information
Should you have any questions or require further clarification, please do not hesitate to contact our accounting department at {{phone}} or {{email}}.
Closing
Sincerely,
Signature Block
{{your_name}}
{{your_title}}
{{company_name}}
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