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Thank You for Substitute Check After Denial of Discount

This letter template is used to thank a customer for providing a substitute check after a previously submitted check was dishonored due to insufficient funds, and to acknowledge the customer's understanding that the original discount is no longer applicable.

Updated 1d ago
accountingthank you lettersubstitute checkdenied discountpayment

Company Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

Date and Customer Information

{{date}}

{{customer_name}}

{{customer_address}}

{{customer_city}}, {{customer_postcode}}

Subject

Subject: Thank You for Substitute Payment - Account No. {{account_number}}

Salutation

Dear {{customer_name}},

Acknowledgement of Substitute Payment

We are writing to acknowledge receipt of your substitute payment, check number {{substitute_check_number}}, in the amount of {{currency}}{{substitute_check_amount}}, which we received on {{receipt_date}}. We appreciate your prompt action in providing this replacement payment for the original check, number {{original_check_number}}, which was regrettably dishonored by your bank due to insufficient funds.

Discount Reversal Clause

As outlined in our terms and conditions of sale/service, any discounts applied to invoices are contingent upon the timely receipt of cleared funds. Since the original payment for Invoice No. {{invoice_number}} was dishonored, the {{discount_percentage}}% discount previously applied to this invoice, amounting to {{currency}}{{discount_amount}}, has been reversed. The full outstanding balance for Invoice No. {{invoice_number}} was {{currency}}{{original_invoice_amount}}.

Account Status and Next Steps

With the receipt of your substitute payment, your account, under account number {{account_number}}, is now considered paid in full for Invoice No. {{invoice_number}}. We value your business and appreciate your understanding in this matter.

Contact Information

Should you have any questions or require further clarification, please do not hesitate to contact our accounting department at {{phone}} or {{email}}.

Closing

Sincerely,

Signature Block

{{your_name}}

{{your_title}}

{{company_name}}

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