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Website Design, Hosting and Commercial Services Agreement

This template is a comprehensive agreement for the provision of website design, hosting, and commercial services. It is suitable for businesses engaging a service provider for their online presence.

Updated 1d ago
website designhostingcommercial servicesservice agreementSMESouthern Africa

Company Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

Website Design, Hosting and Commercial Services Agreement

This Website Design, Hosting and Commercial Services Agreement (hereinafter the “Agreement”) is entered into on this {{day}} day of {{month}}, {{year}}, by and between:

{{client_company_name}}, a company duly incorporated and existing under the laws of {{client_jurisdiction}}, with its registered office at {{client_address}} (hereinafter referred to as the “Client”);

AND

{{service_provider_company_name}}, a company duly incorporated and existing under the laws of {{service_provider_jurisdiction}}, with its registered office at {{service_provider_address}} (hereinafter referred to as the “Service Provider”).

Collectively referred to as the “Parties” and individually as a “Party”.

1. Scope of Services

The Service Provider agrees to provide the Client with the following services (hereinafter referred to as the “Services”):

1.1. Website Design: Development of a website as per the specifications outlined in Schedule A (Website Specifications) attached hereto. This includes, but is not limited to, design, layout, content integration, and functionality development.

1.2. Website Hosting: Provision of website hosting services, ensuring the website is accessible online, with agreed-upon uptime guarantees and bandwidth, as further detailed in Schedule B (Hosting Specifications).

1.3. Commercial Services: Integration of agreed-upon e-commerce functionalities, payment gateways, and other commercial tools as specified in Schedule C (Commercial Services Specifications).

1.4. Maintenance and Support: Ongoing maintenance, updates, and technical support services for the website as specified in Schedule D (Maintenance and Support Plan).

2. Fees and Payment

2.1. The Client agrees to pay the Service Provider a total fee of {{total_fee_currency}} {{total_fee_amount}} for the Services, payable as follows:

a) An initial deposit of {{deposit_currency}} {{deposit_amount}} upon signing of this Agreement.

b) Progress payments of {{progress_payment_currency}} {{progress_payment_amount}} upon completion of key milestones as outlined in Schedule E (Payment Schedule).

c) Final payment of {{final_payment_currency}} {{final_payment_amount}} upon final delivery and acceptance of the Services.

2.2. Hosting and maintenance fees shall be {{hosting_maintenance_frequency}} of {{hosting_maintenance_currency}} {{hosting_maintenance_amount}}, payable in advance.

2.3. All fees are exclusive of Value Added Tax (VAT) or any other applicable taxes, which shall be borne by the Client where applicable.

2.4. Invoices shall be submitted by the Service Provider to the Client on the dates specified in Schedule E and are payable within {{payment_days}} days of receipt.

3. Client Responsibilities

The Client agrees to provide the Service Provider with all necessary information, content (text, images, logos), authorizations, and access within agreed timeframes to facilitate the timely delivery of the Services. Delays caused by the Client's failure to provide required materials may result in project timeline adjustments and potential additional costs.

4. Intellectual Property Rights

4.1. Upon full payment of all fees due under this Agreement, all intellectual property rights in the final website design, custom code, and unique content developed specifically for the Client shall be assigned to the Client.

4.2. The Service Provider retains the right to use non-confidential elements of the work for portfolio and promotional purposes.

4.3. The Client warrants that all content provided to the Service Provider does not infringe on the intellectual property rights of any third party.

5. Term and Termination

5.1. This Agreement shall commence on the Effective Date and shall continue until the completion of the Services, unless terminated earlier in accordance with the provisions herein.

5.2. Either Party may terminate this Agreement with immediate effect by giving written notice if the other Party commits a material breach of its obligations under this Agreement and fails to remedy such breach within {{cure_period_days}} days after receiving written notice to do so.

5.3. Upon termination, the Client shall pay for all Services rendered up to the date of termination.

6. Confidentiality

Both Parties agree to keep confidential all proprietary and confidential information disclosed by the other Party during the course of this Agreement. This obligation shall survive the termination of this Agreement.

7. Limitation of Liability and Indemnification

7.1. The Service Provider’s total liability under this Agreement shall not exceed the total fees paid by the Client for the Services. The Service Provider shall not be liable for any indirect, incidental, special, or consequential damages.

7.2. The Client agrees to indemnify and hold harmless the Service Provider from any claims, damages, or expenses arising from the Client's use of the website or content provided by the Client that infringes on third-party rights.

8. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of {{governing_law_country}}.

Any dispute, controversy, or claim arising out of or in connection with this Agreement, including its existence, validity, or termination, shall be referred to and finally resolved by arbitration in {{arbitration_city}}, in accordance with the arbitration rules of {{arbitration_institution}}.

Signature Block

IN WITNESS WHEREOF, the Parties hereto have executed this Agreement as of the date first above written.

FOR THE CLIENT:

_____________________________

Name: {{client_signatory_name}}

Title: {{client_signatory_title}}

Date: _____________________________

FOR THE SERVICE PROVIDER:

_____________________________

Name: {{service_provider_signatory_name}}

Title: {{service_provider_signatory_title}}

Date: _____________________________

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