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Request for Refund of Duplicate Payment

This document template is used by a business to formally request a refund from a vendor or service provider for a duplicate payment that was inadvertently made. It outlines the details of both payments and requests prompt action.

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{{company_name}}

{{company_address}}

Phone: {{phone}} | Email: {{email}} | Web: {{website}}

Request for Refund of Duplicate Payment

Request for Refund of Duplicate Payment

{{company_name}} {{company_address}} Phone: {{phone}} Email: {{email}} Website: {{website}}

Date:

{{date}}

Recipient Details:

{{vendor_name}}

{{vendor_address}}

Subject: Request for Refund - Duplicate Payment

Dear {{contact_person_name}},

This letter serves as a formal request for a refund of a duplicate payment made to your esteemed organisation.

Details of Duplicate Payment:

We confirm that two payments were made for the same invoice, as per the details below:

**First Payment Details:**

Invoice Number: {{invoice_number}}

Payment Date: {{first_payment_date}}

Payment Method: {{first_payment_method}} (e.g., EFT, Cheque No. {{cheque_number}})

Amount Paid: {{currency}} {{first_payment_amount}}

Transaction/Reference Number: {{first_transaction_reference}}

**Second (Duplicate) Payment Details:**

Invoice Number: {{invoice_number}}

Payment Date: {{second_payment_date}}

Payment Method: {{second_payment_method}} (e.g., EFT, Cheque No. {{cheque_number}})

Amount Paid: {{currency}} {{second_payment_amount}}

Transaction/Reference Number: {{second_transaction_reference}}

Total Refund Due:

The total amount due for refund is **{{currency}} {{total_refund_amount}}**.

Action Requested:

We kindly request that you process a refund for the duplicate payment of {{currency}} {{total_refund_amount}} as soon as possible. Please remit the refund to our bank account as follows:

Bank Name: {{our_bank_name}}

Account Name: {{our_account_name}}

Account Number: {{our_account_number}}

Branch Code: {{our_branch_code}}

SWIFT/BIC Code: {{our_swift_code}} (if applicable)

Please provide confirmation once the refund has been processed, along with any reference numbers for our records.

Contact Information:

Should you require any further information or clarification, please do not hesitate to contact us at {{phone}} or {{email}}.

Yours sincerely,

Signature:

_____________________________

{{your_name}}

{{your_position}}

{{company_name}}

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