{{company_name}}
{{company_address}}
Phone: {{phone}} | Email: {{email}} | Web: {{website}}
Request for Refund of Duplicate Payment
Request for Refund of Duplicate Payment
{{company_name}} {{company_address}} Phone: {{phone}} Email: {{email}} Website: {{website}}
Date:
{{date}}
Recipient Details:
{{vendor_name}}
{{vendor_address}}
Subject: Request for Refund - Duplicate Payment
Dear {{contact_person_name}},
This letter serves as a formal request for a refund of a duplicate payment made to your esteemed organisation.
Details of Duplicate Payment:
We confirm that two payments were made for the same invoice, as per the details below:
**First Payment Details:**
Invoice Number: {{invoice_number}}
Payment Date: {{first_payment_date}}
Payment Method: {{first_payment_method}} (e.g., EFT, Cheque No. {{cheque_number}})
Amount Paid: {{currency}} {{first_payment_amount}}
Transaction/Reference Number: {{first_transaction_reference}}
**Second (Duplicate) Payment Details:**
Invoice Number: {{invoice_number}}
Payment Date: {{second_payment_date}}
Payment Method: {{second_payment_method}} (e.g., EFT, Cheque No. {{cheque_number}})
Amount Paid: {{currency}} {{second_payment_amount}}
Transaction/Reference Number: {{second_transaction_reference}}
Total Refund Due:
The total amount due for refund is **{{currency}} {{total_refund_amount}}**.
Action Requested:
We kindly request that you process a refund for the duplicate payment of {{currency}} {{total_refund_amount}} as soon as possible. Please remit the refund to our bank account as follows:
Bank Name: {{our_bank_name}}
Account Name: {{our_account_name}}
Account Number: {{our_account_number}}
Branch Code: {{our_branch_code}}
SWIFT/BIC Code: {{our_swift_code}} (if applicable)
Please provide confirmation once the refund has been processed, along with any reference numbers for our records.
Contact Information:
Should you require any further information or clarification, please do not hesitate to contact us at {{phone}} or {{email}}.
Yours sincerely,
Signature:
_____________________________
{{your_name}}
{{your_position}}
{{company_name}}
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