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Second Request for Renewal of Service Agreement

This template is used to send a second formal request to a client for the renewal of a service agreement that is nearing its expiration or has recently expired. It is suitable for businesses seeking to maintain ongoing service relationships with their clients in a Southern African business context.

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service agreementrenewalsecond requestcontractclient communicationbusinessSouthern Africa

Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}} | Email: {{email}}

Website: {{website}}

Date and Reference

Date: {{date}}

Our Ref: {{our_reference_number}}

Recipient Information

{{client_company_name}}

{{client_address}}

Attention: {{contact_person_name}}

Subject

**SECOND RENEWAL NOTICE: Service Agreement for {{service_type}} – Account No. {{account_number}}**

Salutation

Dear {{contact_person_name}},

Body of Letter - Reminder and Urgency

This letter serves as a second reminder regarding the upcoming or recent expiry of our Service Agreement for {{service_type}}, under Account Number {{account_number}}. As previously communicated on {{first_notice_date}}, the current agreement is set to expire on {{original_expiry_date}}.

We have not yet received your confirmation regarding the renewal of our services. We kindly request your immediate attention to this matter to ensure uninterrupted service delivery and avoid any potential disruption to your operations.

We value your continued partnership and are committed to providing you with the highest quality of {{service_type}} services. To facilitate a seamless continuation of our services, we urge you to review the proposed renewal terms enclosed with our previous communication.

Proposed Renewal Terms and Action Required

As a reminder, the proposed renewal terms for a further period of {{renewal_period}} remain as follows:

- **Service Period:** {{new_start_date}} to {{new_end_date}}

- **Monthly Fee:** {{currency}} {{new_monthly_fee}} (or {{currency}} {{new_annual_fee}} for annual upfront payment)

- **Key Terms:** [Summarise one or two key terms, e.g., 'As per the original agreement, with minor updates to reflect current market rates.']

To renew your service agreement, please complete and return the enclosed (or previously sent) renewal form or contact our accounts department directly at {{phone}} or {{email}} by **{{firm_deadline_date}}**.

Consequences of Non-Renewal

Please be advised that if we do not receive notification regarding the renewal of your agreement by **{{firm_deadline_date}}**, your services may be subject to suspension or termination in accordance with the terms outlined in our original service agreement. This may result in disruptions to your {{service_type}} access and associated support.

We aim to avoid any such interruptions and encourage you to take action promptly.

Contact Information for Assistance

Should you have any questions or require further clarification regarding the renewal process or the terms of the agreement, please do not hesitate to contact {{contact_person_at_company}} at {{contact_phone}} or {{contact_email}}. Our team is available to assist you.

Closing

Thank you for your prompt attention to this urgent matter. We look forward to continuing our successful partnership.

Signature Block

Sincerely,

{{sender_name}}

{{sender_title}}

{{company_name}}

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