Thank You for Substitute Check After Denial of Discount

Company Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

Date and Reference

{{date}}

Our Reference: {{our_reference_number}}

Customer Information

{{customer_name}}

{{customer_address}}

Account Number: {{account_number}}

Subject

Thank You for Substitute Payment – Discount Processed

Salutation

Dear {{customer_name}}

Acknowledgement of Substitute Check

We are writing to acknowledge receipt of the substitute check you provided, dated {{substitute_check_date}}, in the amount of {{amount_of_substitute_check}}.

We appreciate your prompt attention to this matter and your cooperation in providing the necessary revised payment.

Confirmation of Discount Processing

Upon review of the substitute check, we have successfully processed the previously denied discount related to your {{invoice_number}}.

Your account has been credited with the discount amount of {{discount_amount}}, bringing your outstanding balance to {{new_outstanding_balance}}.

Next Steps and Account Status

Please find an updated statement of your account attached/enclosed for your records.

We confirm that the discount has been applied correctly, and your payment is now fully reconciled. No further action is required from your side regarding this specific transaction.

Customer Service Contact

Should you have any questions or require further clarification regarding this transaction or your account, please do not hesitate to contact our customer service department at {{customer_service_phone_number}} or reply to this email.

We are always here to assist you.

Closing

Thank you for your valued business.

Signature

Sincerely,

{{your_name}}

{{your_title}}

{{company_name}}