{{company_name}}
{{company_address}}
Phone: {{phone}} | Email: {{email}} | Web: {{website}}
Case Information
| Field | Detail |
|---|---|
| Case ID | |
| Complainant | |
| Respondent | |
| Date opened | {{date}} |
Steps
- Acknowledge complaint within 24 hours.
- Assess immediate safety and interim measures.
- Identify and interview complainant.
- Identify and interview respondent.
- Interview witnesses; collect documentary evidence.
- Evaluate findings against policy.
- Determine outcome and corrective action.
- Communicate outcome to parties as appropriate.
- Close file with summary report and retention plan.
Confidentiality
All information gathered must be handled with strict confidentiality and shared only on a need-to-know basis.
| Signature | Date | |
|---|---|---|
| Employee: {{employee_name}} | ____________________ | {{date}} |
| Manager: {{manager_name}} | ____________________ | {{date}} |
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