Business OS
Governance & ComplianceCompany Policies

Company Is Closing Letter To Clients

This document is a formal letter to inform clients about the closure of a company, providing necessary details and next steps. It is used when a company ceases its operations and needs to communicate this decision to its clients.

Updated 15d ago
company closureclient notificationbusiness terminationformal letterSME communication

COMPANY LETTERHEAD

{{company_name}}

{{company_address}}

{{phone}}

{{email}}

{{website}}

DATE

{{date}}

CLIENT CONTACT INFORMATION

{{client_name}}

{{client_address}}

SUBJECT: Important Announcement Regarding the Closure of {{company_name}}

Dear {{client_name}},

It is with a heavy heart that we inform you of the decision to cease the operations of {{company_name}}, effective {{closure_date}}. This was a difficult decision, and it comes after careful consideration of various factors affecting our business environment.

REASON FOR CLOSURE (OPTIONAL)

Over the past {{number_of_years}} years, we have been proud to serve you, and we sincerely appreciate your loyalty and support. Unfortunately, due to {{brief_reason_for_closure, e.g., unforeseen economic challenges, changes in market demand, strategic restructuring}}, we are no longer able to continue providing our services/products in a sustainable manner.

IMPACT ON SERVICES AND PRODUCTS

Please be advised that all services and product offerings will conclude on {{final_service_date}}. We will be unable to accept new orders or contracts after {{order_cut_off_date}}. For ongoing projects or existing contracts, we will endeavour to complete them by {{project_completion_date}} as per our existing agreements. We will be in direct contact with affected clients to discuss individual arrangements and ensure a smooth transition.

OUTSTANDING INVOICES AND PAYMENTS

We kindly request that all outstanding invoices be settled by {{payment_due_date}}. Similarly, any payments due to clients from {{company_name}} will be processed by {{refund_date}}. Please contact our finance department at {{finance_email}} or {{finance_phone}} for any queries regarding billing or payments.

ALTERNATIVE SOLUTIONS AND RECOMMENDATIONS

We understand that this news may cause inconvenience. To assist you during this transition, we are recommending {{alternative_company_name}} as a potential alternative service provider. They can be reached at {{alternative_company_contact_details}}. We believe their services align well with your needs and may offer a suitable continuation of our offerings. (Optional: Delete this paragraph if no recommendation is provided.)

FURTHER ASSISTANCE AND CONTACT

We are committed to making this transition as smooth as possible for our valued clients. Should you have any questions or require further assistance, please do not hesitate to contact {{contact_person_name}} at {{contact_person_email}} or {{contact_person_phone}} during business hours until {{final_contact_date}}.

APPRECIATION AND FAREWELL

We are immensely grateful for your business and the trust you have placed in us over the years. We wish you all the best in your future endeavours.

Sincerely,

SIGNATURE BLOCK

{{signature}}

{{your_name}}

{{your_title}}

{{company_name}}

Related templates