Collection Letter_Follow-Up

Company Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

Date and Reference

DATE: {{current_date}}

OUR REFERENCE: {{reference_number}}

ACCOUNT NUMBER: {{account_number}}

Recipient Details

ATTENTION: {{customer_contact_person}}

{{customer_company_name}}

{{customer_company_address}}

Subject

SUBJECT: Urgent Follow-Up Regarding Overdue Account - Invoice Number(s) {{invoice_numbers}}

Salutation

Dear {{customer_contact_person}},

Body of Letter

This letter is a further follow-up to our previous communication dated {{previous_correspondence_date}} concerning the outstanding balance on your account. As of today, our records indicate that invoice(s) number {{invoice_numbers}}, totaling {{overdue_amount}} ({{currency}}), remain unpaid.

The original due date for these invoice(s) was {{original_due_date}}. We understand that oversights can occur, but the extended delay in payment is now causing significant concern.

We kindly request your immediate attention to this matter. Please remit the full outstanding amount of {{overdue_amount}} ({{currency}}) without further delay. Payment can be made via {{payment_methods_accepted}} to account {{bank_account_details}}.

If payment has already been sent, please disregard this letter and we apologise for any inconvenience. However, if this is not the case, we urge you to contact our credit control department at {{credit_control_phone_number}} or {{credit_control_email}} within {{response_days_due}} business days to discuss the settlement of this account. Failure to do so may result in further collection actions, including but not limited to, interest charges at {{interest_rate_percentage}}% per annum as per our terms and conditions, suspension of services/supply, or referral to a debt collection agency.

Closing

We value your business and hope to resolve this matter amicably.

Sincerely,

{{sender_name}}

{{sender_title}}

{{company_name}}