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Finance & AccountingCredit & Collections

Collection Letter_Referral to Agency

This template is a formal letter to a debtor, informing them that their overdue account will be referred to a collection agency if immediate payment is not received. It is used as a final warning before escalating collection efforts.

Updated 15d ago
collection letterdebt collectionreferraloverdue paymentfinal noticeagency referralcredit control

{{company_name}}

{{company_address}}

{{phone}}

{{email}}

{{website}}

{{date}}

PRIVATE AND CONFIDENTIAL

{{debtor_name}}

{{debtor_address}}

Subject: Urgent – Overdue Account for Invoice Number {{invoice_number}} - Final Notice Before Referral to Collection Agency

Dear {{debtor_name}},

This letter serves as a final and urgent notice regarding your overdue account with {{company_name}}. Our records indicate that Invoice Number {{invoice_number}}, issued on {{invoice_date}} for the amount of {{currency_symbol}}{{invoice_amount}}, remains unpaid.

Despite our previous communications on {{previous_communication_dates}}, we have yet to receive payment or a satisfactory explanation for the delay. The outstanding balance continues to be {{currency_symbol}}{{outstanding_amount}}.

Account Status and Ramifications

Please be advised that your account is now severely overdue. We have exercised considerable patience in seeking resolution, however, we can no longer delay further action.

Failure to settle this outstanding amount immediately will result in the referral of your account to a third-party collection agency. This action will have serious implications for your credit rating and may result in additional collection fees for which you will be liable.

Action Required

To avoid escalation and additional charges, we require full payment of {{currency_symbol}}{{outstanding_amount}} by no later than {{payment_due_date}}. Payment can be made via:

• Direct Bank Transfer: Account Name: {{company_name}}, Bank: {{bank_name}}, Account Number: {{bank_account_number}}, SWIFT/BIC: {{swift_bic_code}}

• Online Payment Portal: {{online_payment_link}}

• Cheque/Postal Order: Payable to {{company_name}} and mailed to {{company_address}}

Should you have already made this payment, please disregard this letter and accept our apologies. Kindly forward proof of payment to {{email}} to ensure our records are updated promptly.

Contact Information

If you believe there is an error with this invoice or if you are experiencing genuine financial difficulties that prevent you from making this payment, please contact us immediately on {{phone}} or via email at {{email}} to discuss potential payment arrangements. Our business hours are {{business_hours}}.

Final Warning

This is your final opportunity to resolve this matter directly with us. If no payment or acceptable arrangement is made by the stipulated date of {{payment_due_date}}, we will proceed with referring your account to our appointed collection agency, {{collection_agency_name}}, without further notice. Please be aware that once an account is referred to a collection agency, all further communication regarding this debt must be directed to them.

Sincerely,

{{sender_name}}

{{sender_title}}

{{company_name}}

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