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Credit Extension to Past Due Preferred Customer

This document template is used to formally notify a preferred customer about their past due account and offer a credit extension with new payment terms. It aims to retain the customer while recovering outstanding debts.

Updated 15d ago
credit extensionpast duepreferred customerpayment termsdebt recoverycollectionsbusiness letter

Company Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

Date and Customer Information

{{date}}

{{customer_name}}

{{customer_address}}

Attention: {{contact_person}}

Subject: Important Information Regarding Your Past Due Account and Credit Extension Offer

Dear {{contact_person}},

Account Status Notification

This letter serves as a formal notification regarding your account with {{company_name}}, Account Number: {{account_number}}. Our records indicate that your account currently has an outstanding balance of {{currency}}{{outstanding_balance}} which is past due as of {{past_due_date}}.

We value your business as a preferred customer and understand that unforeseen circumstances can sometimes lead to payment delays. We appreciate your continued partnership with us.

Credit Extension Offer and Repayment Plan

To assist you in resolving this outstanding balance, we are pleased to offer a temporary credit extension and a revised repayment plan. We propose the following terms to settle your account:

1. An initial payment of {{currency}}{{initial_payment_amount}} is due by {{initial_payment_due_date}}.

2. The remaining balance of {{currency}}{{remaining_balance}} will be repaid in {{number_of_installments}} equal monthly installments of {{currency}}{{installment_amount}}, with the first installment due on {{first_installment_due_date}} and subsequent installments due on the {{day_of_month}} of each month thereafter until the full balance is cleared.

3. During this credit extension period, no additional interest or late fees will be applied, provided that all agreed-upon payments are made on time.

Acceptance of Terms

To accept this credit extension offer and the revised repayment plan, please sign and return a copy of this letter by {{acceptance_deadline_date}}. Your signature will indicate your agreement to the terms outlined above.

Should we not receive your signed agreement by the specified date, the full outstanding balance of {{currency}}{{outstanding_balance}} will become immediately due and payable, and we may be forced to pursue alternative collection measures.

Contact Information

We encourage you to contact us directly to discuss any questions or concerns you may have regarding your account or this offer. Please reach out to {{contact_person_company}} at {{phone_number_company}} or {{email_company}}.

We look forward to your prompt response and continued business relationship.

Sincerely

_____________________________

{{your_name}}

{{your_title}}

{{company_name}}

Customer Acceptance

I, {{customer_name}}, hereby agree to the credit extension terms and repayment plan outlined in this letter.

_____________________________

Signature

_____________________________

Printed Name

_____________________________

Date

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