Company Letterhead
{{company_name}}
{{company_address}}
Phone: {{phone}}
Email: {{email}}
Website: {{website}}
Date and Recipient
{{date}}
{{customer_name}}
{{customer_address}}
Subject
Subject: Denial of Request for Payment Extension - Invoice Number: {{invoice_number}}
Salutation
Dear {{customer_contact_person}},
Reference to Request
We are writing in response to your request, dated {{request_date}}, for an extension of the payment due date for Invoice Number {{invoice_number}}, issued on {{invoice_date}}, with an original due date of {{original_due_date}}.
Denial and Reason
After careful consideration of your request, we regret to inform you that we are unable to grant an extension to the payment terms for Invoice Number {{invoice_number}}. Our payment terms are clearly outlined as {{payment_terms}} days from the invoice date, and we are committed to maintaining these terms to ensure the smooth operation of our business.
Reiteration of Original Terms and Consequences
Therefore, the full outstanding balance of {{currency}}{{amount_due}} remains due and payable by the original due date of {{original_due_date}}. Please be advised that in accordance with our terms and conditions, late payment fees may be applied at a rate of {{late_payment_interest_rate}}% per annum, calculated daily on the overdue amount. Furthermore, continued non-payment may result in the suspension of future services/deliveries and/or the escalation of this matter to a debt collection agency.
Call to Action
We urge you to remit the full payment immediately to avoid further charges and potential disruption to our business relationship. If you have already made this payment, please disregard this letter and accept our apologies. Please provide proof of payment to reconcile your account.
Contact Information
Should you wish to discuss your account, please do not hesitate to contact our accounts department at {{accounts_contact_phone}} or {{accounts_contact_email}}.
Closing
Sincerely,
Signature Block
{{your_name}}
{{your_title}}
{{company_name}}
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