Inquiry on New Customer Credit

Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

Date and Reference

Date: {{date}}

Our Reference: {{our_reference_number}}

Recipient Details

Attn: {{contact_person_name}}

{{recipient_company_name}}

{{recipient_company_address}}

Subject: Credit Inquiry – {{new_customer_company_name}}

Dear {{contact_person_name}}/Sir/Madam,

Introduction and Purpose

We are writing to you in connection with a credit application received from {{new_customer_company_name}}, located at {{new_customer_address}}. They have provided your name as a trade/financial reference.

As part of our standard credit assessment process, we would appreciate your assistance in providing us with information regarding your experience with the aforementioned company.

Information Requested

Please provide answers to the following questions concerning your dealings with {{new_customer_company_name}}:

1. What is the nature of your business relationship with {{new_customer_company_name}}?

2. How long have you been doing business with them?

3. What was the highest credit extended? {{highest_credit_extended}}

4. What is their current outstanding balance, if any? {{outstanding_balance}}

5. What are their typical payment terms and how promptly do they meet their obligations (e.g., within terms, 30 days late, 60 days late)?

6. Have there been any instances of disputes or irregular payments?

7. Would you recommend them for credit up to {{credit_recommendation_amount}}?

Confidentiality

We assure you that all information provided will be treated with the utmost confidentiality and used solely for the purpose of evaluating {{new_customer_company_name}}'s creditworthiness. We will not disclose this information to any third party, including {{new_customer_company_name}}, without your express written consent.

Permission from Applicant

Please note that {{new_customer_company_name}} has provided us with their consent to contact you for this purpose. A copy of their signed authorisation is available upon request.

Conclusion

Your prompt attention to this matter would be greatly appreciated and will assist us in completing our assessment efficiently. Please return this information at your earliest convenience via email to {{email}} or fax to {{fax_number}}.

Thank you for your time and cooperation.

Signature Block

Sincerely,

{{your_name}}

{{your_title}}

{{company_name}}