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Late Payment Letter

This template is a formal letter sent to a customer to politely remind them of an overdue payment and request immediate settlement. It is used when an invoice has passed its due date.

Updated 16d ago
late paymentoverdue invoicepayment remindercollectionsdebt recoveryfinancial communication

Company Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

Date and Customer Information

{{date}}

{{customer_name}}

{{customer_address}}

Subject

Subject: Urgent Reminder: Overdue Payment for Invoice {{invoice_number}}

Salutation

Dear {{customer_name}},

Opening Statement

This letter serves as a gentle reminder regarding the outstanding balance on your account with {{company_name}}.

Our records indicate that Invoice Number: {{invoice_number}}, amounting to {{currency}} {{amount}}, which was issued on {{invoice_date}}, is now overdue. The payment was due on {{due_date}}.

Call to Action

We kindly request that you settle this outstanding amount immediately to avoid any further inconvenience. We have attached a copy of the original invoice for your reference.

You can make payment via {{payment_methods_accepted}}.

If you have already made this payment, please disregard this letter and accept our apologies. Kindly forward proof of payment to {{email}} so we can update our records accordingly.

Consequences of Non-Payment (Optional)

Please be aware that continued non-payment may result in {{late_payment_fee_details}}, and further collection actions may be initiated in accordance with our terms and conditions.

We value your business and hope to resolve this matter amicably and promptly.

Contact Information

Should you have any queries or require clarification, please do not hesitate to contact our accounts department at {{accounts_contact_number}} or reply to this email.

Closing

Thank you for your prompt attention to this matter.

Signature Block

Sincerely,

{{your_name}}

{{your_title}}

{{company_name}}

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