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Notice for Return of Goods

This Notice for Return of Goods template is used by businesses to formally request the return of goods from a customer or third party, often due to an error in order fulfillment, product defect, or terms of an agreement requiring return. It outlines the details of the return, including the items to be returned, reasons, and instructions for the return process.

Updated 16d ago
credit-collectionsgoods returnnoticecustomer communicationproduct recallinventory management

Company Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

Date and Reference

Date: {{date}}

Our Ref: {{our_reference_number}}

Your Ref: {{your_reference_number}}

Recipient Information

Recipient Name: {{recipient_name}}

Recipient Company: {{recipient_company}}

Recipient Address: {{recipient_address}}

Subject

NOTICE FOR RETURN OF GOODS – Order/Invoice Number: {{order_invoice_number}}

Body of Notice

Dear {{recipient_name}},

This letter serves as a formal notice requesting the return of goods supplied to you under Order/Invoice Number {{order_invoice_number}} dated {{order_invoice_date}}.

The goods to be returned are as follows:

- Product Name/Description: {{product_1_description}}, Quantity: {{product_1_quantity}}, Reason for Return: {{product_1_reason}}

- Product Name/Description: {{product_2_description}}, Quantity: {{product_2_quantity}}, Reason for Return: {{product_2_reason}}

Please refer to the attached detailed list for all relevant items. The reason for this request is: {{overall_reason_for_return}}.

We kindly request that these goods be returned to us by {{return_by_date}}.

Please package the goods securely to prevent any damage during transit. The return shipping costs will be borne by {{shipping_cost_party}}.

Instructions for return shipment: {{return_shipment_instructions}}.

Upon receipt and inspection of the returned goods, we will {{action_upon_return_receipt}}.

Contact Information

Should you have any queries regarding this notice or the return process, please do not hesitate to contact {{contact_person_name}} at {{contact_person_phone}} or {{contact_person_email}}.

Acknowledgement of Receipt (Optional)

Please sign and return the attached copy of this letter to acknowledge your receipt of this notice and your understanding of the return request within {{acknowledgement_days}} days.

Closing

Sincerely,

Signature Block

_____________________________

{{sender_name}}

{{sender_title}}

{{company_name}}

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