Notice of COD Terms

Company Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

Date and Reference

Date: {{date}}

Our Ref: {{our_reference_number}}

Your Ref: {{customer_reference_number}}

Customer Details

Attn: {{customer_contact_person}}

{{customer_company_name}}

{{customer_address}}

Subject: Notice of Revised/New Cash on Delivery (COD) Terms

Dear {{customer_contact_person}},

This letter serves to formally notify you of revised/new Cash on Delivery (COD) terms that will apply to all future orders and transactions with {{company_name}}, effective from {{effective_date}}.

Revised/New COD Terms

Please take note of the following updated COD terms:

1. \'Payment Upon Delivery\': All orders will require full payment in cash, electronic funds transfer (EFT), or approved mobile payment upon the delivery of goods or completion of services.

2. \'Accepted Payment Methods\': Payments can be made via cash (exact amount is appreciated), instant EFT (proof of payment required before offloading), or approved mobile payment wallets. Cheques will no longer be accepted for COD transactions.

3. \'Unpaid Deliveries\': In the event that payment cannot be made at the time of delivery, {{company_name}} reserves the right to withhold delivery of the goods. Any costs associated with the failed delivery and subsequent re-delivery will be borne by {{customer_company_name}}.

4. \'Order Processing\': Orders will only be processed for dispatch once confirmed as COD. Delays in clarifying payment terms may affect delivery schedules.

5. \'Applicability\': These terms apply to all orders placed or services requested on or after {{effective_date}}.

Reason for Change (Optional)

These changes are being implemented to streamline our payment processes and ensure efficient service delivery. We appreciate your understanding and cooperation in this matter.

Action Required

Please ensure your accounts payable department and relevant personnel are aware of these revised terms. Should you have any questions or require clarification, please do not hesitate to contact our accounts department at {{accounts_department_phone_number}} or {{accounts_department_email_address}}.

Acknowledgement of Receipt (Optional)

Kindly sign and return the attached copy of this notice to acknowledge your receipt and understanding of these revised COD terms. This can be sent via email to {{acknowledgement_email_address}}.

Conclusion

We value your business and look forward to our continued partnership under these new payment arrangements.

Sincerely,

Signature Block

_____________________________

{{sender_name}}

{{sender_title}}

For: {{company_name}}