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Notice of Receipt on Incomplete Shipment

This template is used to formally notify a supplier or shipper about an incomplete shipment received, detailing the discrepancies and requesting corrective action. It is essential for maintaining accurate inventory records and facilitating claims.

Updated 16d ago
shippinglogisticsinventorysupplier communicationdiscrepancygoods receiptclaims

Company Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

Date

{{date}}

Supplier/Shipper Information

{{supplier_name}}

{{supplier_address}}

Subject: Notice of Receipt of Incomplete Shipment - Order No. {{order_number}}

Dear {{contact_person_name}},

Details of Shipment and Discrepancy

This letter serves to formally notify you regarding an incomplete shipment received on {{delivery_date}} pertaining to our Purchase Order No. {{order_number}}.

The shipment arrived via {{carrier_name}} under Bill of Lading/Waybill No. {{bill_of_lading_number}}.

Upon inspection, it was determined that the following items were either missing or short-shipped from the order:

- Item: {{item_1_description}}, Ordered Quantity: {{item_1_ordered_quantity}}, Received Quantity: {{item_1_received_quantity}}, Discrepancy: {{item_1_discrepancy}}

- Item: {{item_2_description}}, Ordered Quantity: {{item_2_ordered_quantity}}, Received Quantity: {{item_2_received_quantity}}, Discrepancy: {{item_2_discrepancy}}

(Add additional lines as needed for more missing items)

A copy of our receiving report, detailing the discrepancy, is attached for your reference.

Requested Action

We kindly request that you investigate this matter promptly and advise us on the steps you will take to rectify this discrepancy.

Please confirm the estimated date by which the missing items will be shipped to us, or propose an alternative solution.

We request a response within {{response_timeframe}} working days from the date of this notice.

Impact of Incomplete Shipment

The incomplete nature of this shipment has resulted in {{impact_description}}.

We expect a timely resolution to avoid any further disruptions to our operations or potential financial implications.

Contact Information

For any queries or to discuss this matter further, please contact {{your_name}} at {{your_phone_number}} or {{your_email_address}}.

Sincerely,

{{your_name}}

{{your_title}}

{{company_name}}

Signature Block

________________________

Signature

Name: {{signer_name}}

Title: {{signer_title}}

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