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Notice to Disregard Letter Indicating Inability to Ship

This letter is used by a supplier to formally retract a previous communication that indicated an inability to ship goods, confirming that the shipment will now proceed as originally planned or with new arrangements.

Updated 16d ago
shippingsupply chainorder fulfillmentlogisticscustomer communicationretractiondeliverytrade

Company Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

Date and Reference

{{date}}

Our Ref: {{our_reference_number}}

Your Ref: {{your_reference_number}}

Recipient Information

{{customer_name}}

{{customer_address}}

{{customer_city_postal_code}}

{{customer_country}}

Subject: Notice to Disregard Previous Communication Regarding Shipment of Order No. {{order_number}}

Salutation

Dear {{customer_contact_person}},

Body of Letter

We refer to our communication dated {{previous_communication_date}} concerning Order No. {{order_number}}, wherein we regrettably informed you of a potential inability to ship the goods as initially planned.

We are pleased to inform you that the circumstances leading to that previous communication have been resolved. Consequently, we kindly request that you disregard the aforementioned letter in its entirety.

Please be advised that the shipment pertaining to Order No. {{order_number}} will now proceed as follows: {{revised_shipping_details_or_confirmation_of_original_plan}}. The revised estimated delivery date is {{revised_delivery_date}}.

We sincerely apologise for any inconvenience or uncertainty this may have caused. We are committed to ensuring timely and efficient delivery of your order.

Further Information

Should you require any further clarification or have any questions regarding this revised arrangement, please do not hesitate to contact our sales department at {{sales_department_phone}} or {{sales_department_email}}.

Closing

Yours faithfully,

Signature Block

________________________

{{sender_name}}

{{sender_title}}

{{company_name}}

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