Company Letterhead
{{company_name}}
{{company_address}}
Phone: {{phone}}
Email: {{email}}
Website: {{website}}
Date and Reference
{{date}}
Our Ref: {{our_reference_number}}
Your Ref: {{your_reference_number}}
Recipient Information
{{customer_name}}
{{customer_address}}
{{customer_city_postal_code}}
{{customer_country}}
Subject: Notice to Disregard Previous Communication Regarding Shipment of Order No. {{order_number}}
Salutation
Dear {{customer_contact_person}},
Body of Letter
We refer to our communication dated {{previous_communication_date}} concerning Order No. {{order_number}}, wherein we regrettably informed you of a potential inability to ship the goods as initially planned.
We are pleased to inform you that the circumstances leading to that previous communication have been resolved. Consequently, we kindly request that you disregard the aforementioned letter in its entirety.
Please be advised that the shipment pertaining to Order No. {{order_number}} will now proceed as follows: {{revised_shipping_details_or_confirmation_of_original_plan}}. The revised estimated delivery date is {{revised_delivery_date}}.
We sincerely apologise for any inconvenience or uncertainty this may have caused. We are committed to ensuring timely and efficient delivery of your order.
Further Information
Should you require any further clarification or have any questions regarding this revised arrangement, please do not hesitate to contact our sales department at {{sales_department_phone}} or {{sales_department_email}}.
Closing
Yours faithfully,
Signature Block
________________________
{{sender_name}}
{{sender_title}}
{{company_name}}
Related templates
Invoice
This invoice template is used to bill clients for goods or services rendered. It provides a clear breakdown of costs, payment terms, and contact information for both parties.
Commission Split Agreement
This document outlines the terms and conditions for splitting commissions between two or more parties. It is essential for formalizing agreements in sales or partnership contexts.
Tax Registration Checklist (South Africa)
A comprehensive checklist for South African SMEs to ensure all necessary documentation and information are prepared for tax registration with SARS.
Employee Leave Tracker
A comprehensive template for tracking employee leave efficiently, ensuring compliance with South African labor laws.