Notification of Returned Merchandise Credit

Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}} | Email: {{email}}

Website: {{website}}

Date and Reference

Date: {{date}}

Credit Note Number: {{credit_note_number}}

Customer Account Number: {{customer_account_number}}

Customer Details

{{customer_name}}

{{customer_address}}

Subject

Notification of Returned Merchandise Credit

Dear Customer

This letter serves to confirm the receipt of merchandise returned by you on or about {{return_date}}, related to your original order/invoice number {{original_invoice_number}}.

Merchandise Details and Credit Applied

The following items have been received and inspected:

{{table_start}}

| Item Description | Quantity Returned | Unit Price | Total Credit Amount |

|---|---|---|---|

| {{item_description_1}} | {{quantity_1}} | {{unit_price_1}} | {{total_credit_1}} |

| {{item_description_2}} | {{quantity_2}} | {{unit_price_2}} | {{total_credit_2}} |

| ... | ... | ... | ... |

{{table_end}}

A total credit of {{total_credit_amount}} ({{currency}}) has been applied to your account / will be reflected on your next statement / has been issued as a refund to your original payment method.

The reason for the return, as noted, was: {{reason_for_return}}.

Credit Application Details

This credit will be applied against your outstanding balance. If a refund is being processed, please allow {{number_of_days}} business days for the transaction to appear on your statement.

Should you have any queries regarding this credit, please do not hesitate to contact our accounts department at {{accounts_department_contact_number}} or {{accounts_department_email}}.

Sincerely

{{company_name}}

{{authorised_signature}}

{{print_name}}

{{title}}