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Reply Notice of Reshipment

This template is used by a business to notify a customer that a previously returned or undelivered shipment has been re-sent. It confirms the reshipment details and provides tracking information.

Updated 16d ago
reshipmentdeliverycustomer servicelogisticsorder fulfillmentshippingnotice

Company Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

Date and Reference

{{date}}

Our Reference: {{our_reference}}

Customer Reference: {{customer_reference}}

Recipient Details

{{customer_name}}

{{customer_address}}

Subject: Your Reshipment Notification - Order No. {{order_number}}

Dear {{customer_name}},

Notification of Reshipment

This letter serves to confirm that your recent order, number {{order_number}}, which was previously returned to us or undelivered, has been successfully reshipped.

The original issue prompting the need for reshipment has been addressed, and we anticipate no further delays with this delivery. We apologise for any inconvenience or frustration this may have caused you.

Reshipment Details

**Original Order Number:** {{original_order_number}}

**Original Shipment Date:** {{original_shipment_date}}

**New Shipment Date:** {{new_shipment_date}}

**Shipping Carrier:** {{shipping_carrier}}

**Tracking Number:** {{tracking_number}} (Please allow up to 24 hours for tracking information to update on the carrier's website)

**Estimated Delivery Date:** {{estimated_delivery_date}}

Contents of Reshipped Package

The contents of the reshipped package are identical to your original order, unless otherwise stated:

{{description_of_contents_or_list_items}}

Further Assistance

Should you have any questions regarding this reshipment or require further assistance, please do not hesitate to contact our customer service department at {{customer_service_phone_number}} or reply to this email at {{customer_service_email_address}}. Our team is available to assist you during business hours: {{business_hours}}.

Thank you for your patience and continued business.

Sincerely,

{{sender_name}}

{{sender_title}}

{{company_name}}

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