Company Letterhead
{{company_name}} {{company_address}} Phone: {{phone}} Email: {{email}} Website: {{website}}
Date
{{date}}
Recipient Information
Attn: {{client_contact_person}} {{client_company_name}} {{client_address}}
Subject
Request for Apology Regarding Non-Sufficient Funds (NSF) Check - Account No. {{account_number}}
Salutation
Dear {{client_contact_person_name}},
Body of Letter
We are writing to you regarding a recent payment received from your company, {{client_company_name}}, for the amount of {{amount}} dated {{check_date}}, bearing check number {{check_number}}.
Unfortunately, this check was returned by our bank due to Non-Sufficient Funds (NSF). We understand that errors can occur, and we have investigated the matter on our end. We have confirmed that the NSF status was due to an error on our part, specifically, {{description_of_company_error}}. We sincerely regret any inconvenience or embarrassment this may have caused your company.
We have since taken the necessary steps to rectify this error, and the outstanding invoice for {{invoice_number}} has been successfully processed/re-submitted on {{re_submission_date}}. We confirm that all associated bank charges incurred by your company as a result of this error will be borne by us. Please provide us with proof of these charges for immediate reimbursement.
To maintain our strong business relationship, we respectfully request a formal apology from your company for the initial NSF incident, acknowledging the error made. We value your business and trust this matter can be resolved amicably.
Call to Action
Kindly provide your written apology within {{number_of_days}} days from the date of this letter.
Closing
Sincerely,
Signature Block
{{your_name}} {{your_title}} {{company_name}}
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