Business OS
Finance & AccountingCredit & Collections

Request for Instructions on Deferred Collections

This template is used by a creditor to request instructions from an attorney or collections agency regarding the next steps for collecting a deferred debt. It outlines the current status of the debt and seeks guidance on further legal or collection actions.

Updated 16d ago
debt collectiondeferred paymentlegal instructionscredit controlaccounts receivablecollections agencySouthern Africa

{{company_name}}

{{company_address}}

Phone: {{company_phone}}

Email: {{company_email}}

Website: {{company_website}}

Date:

{{date}}

To:

{{attorney_name}}

{{attorney_firm}}

{{attorney_address}}

Subject: Request for Instructions on Deferred Collections – Account {{account_number}} ({{debtor_name}})

Dear {{attorney_name}},

This letter serves as a formal request for your instructions regarding the deferred collection of the outstanding debt pertaining to the above-referenced account. The debtor is {{debtor_name}}, with their last known address being {{debtor_address}}.

Background and Current Status:

The original debt amount was {{original_debt_amount}} ({{currency}}).

The debt arose from {{brief_description_of_debt_origin}} on {{date_of_debt_origin}}.

To date, payments totalling {{total_payments_received}} ({{currency}}) have been received, leaving a current outstanding balance of {{outstanding_balance}} ({{currency}}).

The last payment received was on {{date_of_last_payment}} for an amount of {{amount_of_last_payment}} ({{currency}}).

We previously instructed a deferral of collection efforts on {{date_of_deferral_instruction}} due to {{reason_for_deferral}}.

We have made several attempts to contact the debtor since the deferral, including {{list_of_contact_attempts_and_dates}}. Unfortunately, these attempts have yielded no satisfactory response/outcome.

Information for Your Review:

Attached for your review are copies of the following documents:

- Original Invoice(s)/Agreement(s)

- Payment History Statement

- Correspondence with the Debtor

- Any other relevant documentation (e.g., acknowledgement of debt, dispute records).

Request for Specific Instructions:

In light of the continued outstanding balance and the expiry of the deferral period, we now require your professional guidance on the appropriate next steps. Please advise on the following:

1. Do you recommend re-initiating formal collection proceedings?

2. What specific legal actions, if any, do you propose (e.g., Letter of Demand, Summons, Application for Default Judgment, Liquidation/Sequestration)?

3. What are the estimated costs associated with your recommended actions?

4. Do you require any additional documentation or information from our side?

5. Are there any alternative strategies or settlement options you would recommend exploring at this stage?

Urgency:

We kindly request your urgent attention to this matter and look forward to receiving your instructions and recommendations by {{response_due_date}}.

Contact Person:

For any queries or further information, please contact {{contact_person_name}} at {{contact_person_phone}} or {{contact_person_email}}.

Sincerely,

{{sender_name}}

{{sender_title}}

{{company_name}}

Related templates