Business OS
Finance & AccountingCredit & Collections

Request for Pickup of Repaired Merchandise

This document is used by businesses to inform a customer that their repaired merchandise is ready for collection and to request that they arrange for its pickup.

Updated 16d ago
pickup requestmerchandise repaircustomer notificationreturnscollectionsservice completion

Company Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

Date

{{date}}

Customer Information

To: {{customer_name}}

{{customer_address}}

Attention: {{contact_person}}

Subject: Request for Pickup of Repaired Merchandise - Job Card No. {{job_card_number}}

Dear {{customer_name}},

Notification of Completion

We are pleased to inform you that the repair work on your {{item_description}} (Serial Number: {{serial_number}}), submitted under Job Card Number {{job_card_number}}, has been successfully completed. The item is now ready for collection from our premises.

Collection Details

Please arrange for the pickup of your repaired merchandise at your earliest convenience during our business hours:

Monday to Friday: {{opening_time}} - {{closing_time}}

Saturday: {{saturday_opening_time}} - {{saturday_closing_time}}

Our address for collection is: {{company_address}}.

Outstanding Balance (if applicable)

Kindly note that there is an outstanding balance of {{currency}} {{amount_due}} for the repair services rendered. This amount is due upon collection. We accept payments via {{payment_methods}}.

A detailed invoice, number {{invoice_number}}, is attached for your reference.

Storage Policy

Please note that items not collected within {{number_of_days}} days of the date of this letter may be subject to a storage fee of {{currency}} {{storage_fee_per_day}} per day. While we take every precaution to secure your property, we cannot be held responsible for items left unclaimed beyond {{maximum_storage_days}} days.

Contact Information

Should you have any queries or wish to schedule a specific collection time, please do not hesitate to contact us on {{phone}} or reply to this email at {{email}}. Kindly quote your Job Card Number {{job_card_number}} in all correspondence.

We appreciate your business.

Yours faithfully,

{{company_name}}

-------------------------

{{authorised_signature}}

{{printed_name}}

{{title}}

Related templates