Letterhead
{{company_name}}
{{company_address}}
Phone: {{company_phone}}
Email: {{company_email}}
Website: {{company_website}}
Date
{{date}}
Recipient Information
{{vendor_name}}
{{vendor_address}}
Subject: Request for Refund - Duplicate Payment
Dear {{contact_person_name}} or Accounts Department,
Body of Request
This letter serves as a formal request for a refund regarding a duplicate payment made to your company. On {{date_of_first_payment}}, we made a payment of {{amount_first_payment}} for Invoice Number {{invoice_number}}.
Subsequently, an erroneous duplicate payment of {{amount_duplicate_payment}} was processed on {{date_of_duplicate_payment}} for the same Invoice Number {{invoice_number}}. This resulted in an overpayment totaling {{total_overpayment_amount}}.
Our accounting records ({{proof_of_payment_reference}}) confirm both transactions. We have attached copies of the payment confirmations/proof of payment for your reference.
We kindly request that you process a refund of {{amount_duplicate_payment}} to our account. Please process this refund as soon as possible to avoid further discrepancies.
Payment Details for Refund
Please remit the refund to the following bank account:
Bank Name: {{our_bank_name}}
Account Name: {{our_account_name}}
Account Number: {{our_account_number}}
Branch Code: {{our_branch_code}}
SWIFT/BIC Code (if international): {{our_swift_bic_code}}
Contact Information
Should you require any further information or clarification, please do not hesitate to contact {{our_name}} at {{our_phone_number}} or {{our_email_address}}.
Closing
Thank you for your prompt attention to this matter.
Signature Block
Sincerely,
{{your_name}}
{{your_title}}
{{company_name}}
Related templates
Invoice
This invoice template is used to bill clients for goods or services rendered. It provides a clear breakdown of costs, payment terms, and contact information for both parties.
Commission Split Agreement
This document outlines the terms and conditions for splitting commissions between two or more parties. It is essential for formalizing agreements in sales or partnership contexts.
Tax Registration Checklist (South Africa)
A comprehensive checklist for South African SMEs to ensure all necessary documentation and information are prepared for tax registration with SARS.
Employee Leave Tracker
A comprehensive template for tracking employee leave efficiently, ensuring compliance with South African labor laws.