Request for Repair of Enclosed Merchandise

Company Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

Date

{{date}}

Vendor Information

Supplier Name: {{supplier_name}}

Supplier Address: {{supplier_address}}

Contact Person: {{supplier_contact_person}}

Supplier Phone: {{supplier_phone}}

Supplier Email: {{supplier_email}}

Subject

REQUEST FOR REPAIR OF ENCLOSED MERCHANDISE - Order #{{order_number}}

Body of Request

Dear {{supplier_contact_person}},

This letter serves as a formal request for the repair of merchandise supplied by your company. The item(s) listed below were purchased under Order Number {{order_number}} on {{purchase_date}} and have since been found to be defective or malfunctioning. The merchandise is being returned to you herewith for repair.

We kindly request that you assess the enclosed item(s) and undertake the necessary repairs to restore them to full working order. Please provide an estimated repair time and any associated costs (if applicable and not covered by warranty) upon your assessment.

Merchandise Details

Please find below the details of the merchandise requiring repair:

Product Name: {{product_name}}

Model Number: {{model_number}}

Serial Number: {{serial_number}}

Quantity: {{quantity}}

Date of Purchase: {{purchase_date}}

Description of Defect/Malfunction: {{description_of_defect}}

Warranty Status: {{warranty_status}}

Shipping Information

The merchandise is being shipped via {{shipping_carrier}} with tracking number {{tracking_number}}.

Please confirm receipt of the returned item(s) upon delivery.

Contact Person for Repair Updates

Please direct all communication regarding the repair status to:

Contact Name: {{company_contact_person}}

Phone: {{company_contact_phone}}

Email: {{company_contact_email}}

Closing

We appreciate your prompt attention to this matter and look forward to receiving the repaired merchandise.

Sincerely,

Signature Block

{{sender_name}}

{{sender_title}}

{{company_name}}