Request to Contact Credit Manager on Past Due Account

Sender Information

{{company_name}}

{{company_address}}

Phone: {{company_phone}}

Email: {{company_email}}

Website: {{company_website}}

Date

{{date}}

Recipient Information

{{customer_company_name}}

{{customer_company_address}}

Subject

REQUEST TO CONTACT CREDIT MANAGER REGARDING PAST DUE ACCOUNT - Account No. {{account_number}}

Salutation

Dear Sir/Madam,

Opening Statement

This letter serves as a formal request to speak with your Credit Manager concerning the outstanding balance on Account No. {{account_number}}, which currently stands at {{currency}} {{outstanding_amount}}.

Our records indicate that this amount is past due by {{number_of_days_past_due}} days, with the original invoice(s) being Invoice No(s). {{invoice_numbers}} dated {{invoice_dates}}.

Purpose of Contact

We aim to discuss the reasons for the delay in payment and explore potential solutions or a payment plan to resolve this matter amicably and promptly.

We believe that direct communication with your Credit Manager will facilitate a clearer understanding of the situation and enable us to reach a mutually agreeable settlement.

Call to Action

Please arrange for your Credit Manager to contact us at their earliest convenience. They can reach our credit control department directly at {{company_credit_phone_number}} or via email at {{company_credit_email_address}}.

Kindly provide the name and direct contact details of your Credit Manager to ensure efficient communication.

Closing Statement

We value your business and look forward to your prompt attention to this matter and a swift resolution of the outstanding balance. We anticipate hearing from you within {{response_days}} business days from the date of this letter.

Yours Faithfully

{{sender_name}}

{{sender_title}}

{{company_name}}