Return of Late Payment and Denial of Discount

Company Letterhead

{{company_name}}

{{company_address}}

Phone: {{company_phone}}

Email: {{company_email}}

Website: {{company_website}}

Date and Reference

Date: {{current_date}}

Our Reference: {{invoice_number}}/{{customer_reference}}

Customer Details

{{customer_name}}

{{customer_address}}

Subject: Return of Late Payment and Denial of Discount - Invoice Number {{invoice_number}}

Salutation

Dear {{contact_person_name}},

Notification of Revoked Discount

We refer to your payment received on {{payment_received_date}} for Invoice Number {{invoice_number}} dated {{invoice_date}}, amounting to {{currency}} {{payment_amount_received}}.

As per our agreed terms of trade, a discount of {{discount_percentage}}% ({{currency}} {{discount_amount}}) was offered on this invoice, contingent on payment being received by the due date of {{original_due_date}}. We note that the payment was received {{number_of_days_late}} days after the stipulated due date.

Restatement of Payment Terms

Our terms clearly state that discounts are strictly for prompt payment and are forfeited if payment is not made within the agreed credit period. Therefore, we regret to inform you that the discount previously offered on Invoice Number {{invoice_number}} has been revoked.

Outstanding Amount Due

The full original invoice amount of {{currency}} {{original_invoice_amount}} is now due and payable. After accounting for the payment received, there is an outstanding balance of {{currency}} {{outstanding_balance}} which is immediately due.

Please make arrangements for the payment of this outstanding amount to reach us within {{days_for_new_payment}} days from the date of this letter.

Payment Instructions

Payment can be made via: Account Name: {{company_bank_account_name}}, Bank: {{bank_name}}, Account Number: {{bank_account_number}}, Branch Code: {{branch_code}}. Please use Invoice Number {{invoice_number}} as the payment reference.

Contact Information

Should you have any queries or require clarification regarding this matter, please do not hesitate to contact our accounts department at {{company_phone}} or {{company_email}}.

Closing

We value your business and look forward to your prompt resolution of this outstanding balance.

Signature Block

Sincerely,

{{sender_name}}

{{sender_title}}

{{company_name}}