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Return of Purchase Order and Demand for Advance Payment

This template is used by a buyer to formally return a purchase order to a supplier, demanding the return of an advance payment made for goods or services that will not be delivered or were unsatisfactory.

Updated 15d ago
purchase orderadvance paymentreturndemandcancellationsupplierbuyerrefund

Company Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

Date and Reference

Date: {{date}}

Our Ref: {{our_reference_number}}

Supplier Information

{{supplier_company_name}}

{{supplier_company_address}}

Attention: {{supplier_contact_person}}

Subject: RETURN OF PURCHASE ORDER NUMBER {{purchase_order_number}} AND DEMAND FOR REFUND OF ADVANCE PAYMENT

Body of the Demand

Dear {{supplier_contact_person}},

This letter serves as a formal notification regarding the return of Purchase Order Number {{purchase_order_number}}, issued on {{purchase_order_date}}, for the supply of {{description_of_goods_or_services}}.

We note with regret that the terms and conditions outlined in the aforementioned Purchase Order have not been met, specifically concerning {{reason_for_return_e.g._non-delivery_late_delivery_substandard_quality_incorrect_items}}. Despite our previous communications on {{dates_of_previous_communications}}, these issues remain unresolved.

As a result, we hereby formally cancel Purchase Order Number {{purchase_order_number}} and demand the immediate refund of the advance payment of {{currency}} {{amount_paid}} made by us on {{date_of_payment}}.

Payment Details and Deadline

The advance payment totaling {{currency}} {{amount_paid}} was transferred from our bank account, details of which are as follows: {{our_bank_name}}, Account Number: {{our_bank_account_number}}, SWIFT/BIC: {{our_bank_swift_bic}}.

We expect the full refund to be processed and credited to our account within {{number_of_days}} business days from the date of this letter, specifically by {{refund_due_date}}.

Consequences of Non-Compliance

Please be advised that failure to remit the full refund by the stipulated deadline will result in further action being taken without further notice. This may include, but is not limited to, the initiation of legal proceedings for recovery of the outstanding amount, together with any accumulated interest and legal costs incurred.

Contact Information

Should you require any clarification or wish to discuss this matter further, please contact {{your_name}} at {{your_phone_number}} or {{your_email_address}}.

Closing

We trust that you will treat this matter with the urgency it deserves and look forward to your prompt action in resolving this issue amicably.

Signature

Sincerely,

{{your_name}}

{{your_title}}

{{company_name}}

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