Company Letterhead
{{company_name}}
{{company_address}}
Phone: {{phone}}
Email: {{email}}
Website: {{website}}
Date and Reference
{{date}}
Our Ref: {{buyer_reference_number}}
Your Ref: {{supplier_reference_number}}
Recipient Details
{{supplier_company_name}}
{{supplier_address}}
Attention: {{supplier_contact_person}}
Subject: Proposal for Settlement of Disputed Amount (Invoice No. {{invoice_number}})
Dear {{supplier_contact_person}},
Background to Dispute
We refer to your invoice number {{invoice_number}} dated {{invoice_date}} for the amount of {{original_invoice_amount}} concerning {{description_of_goods_or_services}}. As previously communicated on {{date_of_prior_communication}}, we dispute a portion of this invoice due to {{reason_for_dispute_e.g._goods_not_as_ordered,_services_incomplete,_pricing_discrepancy,_quality_issues}}.
Settlement Proposal
To reach an amicable resolution and avoid further unnecessary delays or disputes, we hereby propose a full and final settlement of the outstanding amount. We propose to pay the sum of {{settlement_amount}} ({{settlement_amount_in_words}}) in satisfaction of all claims arising from invoice number {{invoice_number}}. This proposed amount represents {{basis_for_settlement_e.g._a_discount_of_X%,_payment_for_undisputed_portion,_etc.}}.
Conditions of Settlement
This offer of settlement is made without prejudice and is conditional upon the following:
1. Upon receipt of the settlement amount, you agree to immediately issue a written confirmation acknowledging full and final settlement of invoice number {{invoice_number}} and releasing us from any further obligations pertaining to this invoice.
2. This settlement proposal must be accepted in writing by {{settlement_offer_expiry_date}}.
Payment Terms of Settlement
Should this proposal be accepted, payment of the settlement amount will be made within {{number_of_days}} days of our receipt of your written acceptance and confirmation of full and final settlement. Payment will be made via {{payment_method_e.g._EFT,_bank_transfer}} to your nominated bank account.
Conclusion
We believe this proposal offers a fair and expeditious resolution to the disputed matter. We look forward to your prompt and positive response.
Sincerely,
Signature Block
_________________________
{{your_name}}
{{your_title}}
{{company_name}}
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