Business OS
Human ResourcesEmployee Letters

Request for Pickup of Repaired Merchandise

This letter is used by a business to formally request a customer to pick up their repaired merchandise. It outlines the repair details, cost, and pickup instructions.

Updated 16d ago
merchandise pickuprepair notificationcustomer communicationservice completiongoods collection

{{company_name}}

{{company_address}}

Phone: {{phone}} | Email: {{email}} | Web: {{website}}

Request for Pickup of Repaired Merchandise

Request for Pickup of Repaired Merchandise

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

Date: {{date}}

Customer Information:

Customer Name: {{customer_name}}

Customer Address: {{customer_address}}

Customer Phone: {{customer_phone}}

Customer Email: {{customer_email}}

Subject: Request for Pickup of Repaired Merchandise - Order/Job No. {{order_job_number}}

Dear {{customer_name}},

This letter serves as notification that the repair of your merchandise, submitted under Order/Job Number {{order_job_number}}, is now complete and ready for collection.

The item(s) repaired include: {{item_description_of_repaired_goods}}.

The nature of the repair undertaken was: {{description_of_repair_work}}.

Payment and Pickup Details:

The total cost for the repair services rendered is {{currency}}{{repair_cost}}.

Payment can be made at our premises by {{payment_methods}}.

Your repaired item(s) can be collected from our service center located at {{pickup_location_address}} during our business hours: {{business_hours}} on {{days_of_week}}.

Please bring a copy of this letter or your original service request form for verification purposes when collecting your item.

Storage Policy:

Please note that items not collected within {{number_of_days}} days from the date of this letter may be subject to a storage fee of {{currency}}{{storage_fee_per_day}} per day.

Items remaining uncollected after {{extended_number_of_days}} days may be disposed of or sold to recover repair and storage costs, as per our company policy and applicable local regulations. We will make reasonable efforts to contact you prior to any such action.

Contact Information:

Should you have any questions or wish to arrange an alternative pickup time, please do not hesitate to contact us at {{phone}} or reply to this email at {{email}}.

Sincerely,

{{your_name}}

{{your_title}}

{{company_name}}

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