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Website Design, Hosting and Commercial Services Agreement

This template is a comprehensive agreement for the provision of website design, hosting, and commercial services between a service provider and a client. It is suitable for businesses looking to formalise their engagement with a web development and hosting partner.

Updated 17d ago
website designhostingcommercial servicesagreementSMESouthern Africadigital services

Company Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

Website Design, Hosting and Commercial Services Agreement

This Website Design, Hosting and Commercial Services Agreement ('Agreement') is entered into on this {{day}} day of {{month}}, {{year}}, by and between:

{{service_provider_company_name}}, a company duly incorporated under the laws of {{country}}, with its principal place of business at {{service_provider_address}} (hereinafter referred to as 'Service Provider'); and

{{client_company_name}}, a company duly incorporated under the laws of {{country}}, with its principal place of business at {{client_address}} (hereinafter referred to as 'Client').

The Service Provider and the Client are hereinafter collectively referred to as 'Parties' and individually as 'Party'.

1. Scope of Services

1.1 The Service Provider agrees to provide the Client with the following services:

a) Website Design and Development: Design, development, and delivery of a website in accordance with the specifications outlined in Schedule A, including but not limited to, graphic design, content integration, and functional elements.

b) Website Hosting: Provision of hosting services for the website, ensuring accessibility and performance as per the service level agreement (SLA) in Schedule B.

c) Commercial Services: Provision of additional commercial services as agreed upon, which may include search engine optimisation (SEO), digital marketing, e-commerce integration, or ongoing website maintenance and support, as detailed in Schedule C.

1.2 Any changes or additions to the scope of services must be agreed upon in writing by both Parties.

2. Fees and Payment

2.1 The Client shall pay the Service Provider fees for the services as set out in Schedule D ('Fees').

2.2 Payments shall be made in {{currency}} as per the payment schedule specified in Schedule D. All invoices issued by the Service Provider shall be paid within {{payment_due_days}} days of the invoice date.

2.3 In the event of late payment, the Service Provider reserves the right to charge interest at a rate of {{interest_rate}}% per annum on the overdue amount, calculated from the due date until the date of actual payment.

3. Client Responsibilities

3.1 The Client shall provide all necessary information, content, and materials required for the Service Provider to perform the services in a timely manner.

3.2 The Client shall review and approve deliverables within {{review_days}} days of submission. Delay in approval may impact project timelines.

3.3 The Client shall ensure that all content provided for the website development is original or that the Client has obtained all necessary rights and licenses for its use.

4. Intellectual Property

4.1 Upon full payment of all fees due under this Agreement, all intellectual property rights in the final website design, code, and content (excluding third-party components) developed specifically for the Client under this Agreement shall vest in the Client.

4.2 The Service Provider retains ownership of any pre-existing intellectual property, tools, or methodologies utilised in the provision of the services.

5. Confidentiality

5.1 Both Parties agree to keep confidential all non-public information disclosed by the other Party during the term of this Agreement and for a period of {{confidentiality_period}} years thereafter.

5.2 This obligation of confidentiality shall not apply to information that is publicly available, independently developed, or required to be disclosed by law.

6. Warranties and Disclaimers

6.1 The Service Provider warrants that the services will be performed with reasonable skill and care.

6.2 The Service Provider does not warrant that the website will be error-free or that access to the website will be uninterrupted. The Service Provider shall not be liable for any downtime or service interruptions outside of its reasonable control.

6.3 The Service Provider makes no warranties regarding the commercial success or profitability of the website developed hereunder.

7. Limitation of Liability

7.1 Neither Party shall be liable to the other for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with this Agreement.

7.2 The total liability of the Service Provider to the Client under this Agreement shall not exceed the total fees paid by the Client to the Service Provider during the {{liability_period}} months preceding the event giving rise to the claim.

8. Term and Termination

8.1 This Agreement shall commence on the Effective Date and shall continue until the completion of the services, unless terminated earlier in accordance with this clause.

8.2 Either Party may terminate this Agreement by giving {{notice_period}} days' written notice to the other Party if the other Party commits a material breach of this Agreement and fails to remedy such breach within {{cure_period}} days of receiving written notice.

8.3 Upon termination, the Client shall pay the Service Provider for all services rendered up to the date of termination.

9. Governing Law and Dispute Resolution

9.1 This Agreement shall be governed by and construed in accordance with the laws of {{country}}.

9.2 Any dispute arising out of or in connection with this Agreement shall first be resolved through good faith negotiations between the Parties. If the dispute cannot be resolved through negotiation within {{negotiation_period}} days, it shall be referred to mediation in accordance with the rules of {{mediation_body}}.

9.3 If mediation is unsuccessful, the dispute shall be finally resolved by arbitration in accordance with the rules of {{arbitration_body}}.

Signature Block

IN WITNESS WHEREOF, the Parties have executed this Agreement as of the date first above written.

____________________________________

Signature of Authorised Representative

{{service_provider_company_name}}

Name: {{service_provider_representative_name}}

Title: {{service_provider_representative_title}}

Date: {{date}}

____________________________________

Signature of Authorised Representative

{{client_company_name}}

Name: {{client_representative_name}}

Title: {{client_representative_title}}

Date: {{date}}

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