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Apology and Request for Extension of Time to Deliver Goods

This template is used by a supplier to formally apologize for a delay in delivering goods and to request an extension of the delivery deadline. It is suitable for situations where unforeseen circumstances have prevented timely fulfillment of a contractual obligation.

Updated 15d ago
apologyextensiondeliverygoodssuppliercontractSME

{{company_name}}

{{company_address}}

Phone: {{company_phone}}

Email: {{company_email}}

Website: {{company_website}}

Date:

{{date}}

Recipient Details:

{{recipient_name}}

{{recipient_company}}

{{recipient_address}}

Subject: Apology and Request for Extension regarding Goods Delivery - Order No. {{order_number}}

Dear {{recipient_name}},

Introduction:

Please accept our sincere apologies regarding the delay in the delivery of goods pertaining to Order Number {{order_number}}, placed on {{order_date}}. We understand the importance of timely delivery and deeply regret any inconvenience or disruption this delay may have caused your operations.

Reason for Delay:

The delay has been caused by {{detailed_reason_for_delay}}, which was an unforeseen circumstance beyond our reasonable control. We have been actively working to mitigate the impact of this situation and to ensure that the quality of your order is not compromised.

Proposed New Delivery Date:

We are now estimating that the goods for Order No. {{order_number}} will be delivered on or before {{new_delivery_date}}. We assure you that we are taking all necessary steps to expedite the delivery and will keep you informed of any further developments.

Request for Extension:

We kindly request your understanding and formal approval for an extension of the delivery timeline to the proposed date of {{new_delivery_date}}. We value your business and are committed to fulfilling our obligations to your satisfaction.

Impact Assessment and Solutions:

We understand that this delay may have implications for your business. Please let us know if there are any immediate concerns or adjustments you require, and we will do our best to accommodate. We are exploring options such as {{proposed_solutions_or_compensation}} to minimize the impact of this delay.

Conclusion:

Once again, we sincerely apologize for this unforeseen delay. We appreciate your patience and continued partnership. Please do not hesitate to contact us at {{company_phone}} or {{company_email}} if you have any questions or require further clarification.

Yours sincerely,

Signature Block:

_________________________

{{sender_name}}

{{sender_title}}

{{company_name}}

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