Company Letterhead
{{company_name}}
{{company_address}}
Phone: {{company_phone}}
Email: {{company_email}}
Website: {{company_website}}
Refund Request Form
Date: {{request_date}}
Request Number: {{request_number}}
Customer Information
Full Name: {{customer_full_name}}
Address: {{customer_address}}
Phone Number: {{customer_phone}}
Email Address: {{customer_email}}
Account Number (if applicable): {{customer_account_number}}
Purchase Details
Item/Service Purchased: {{item_service_description}}
Date of Purchase: {{purchase_date}}
Order/Invoice Number: {{order_invoice_number}}
Amount Paid: {{currency}} {{amount_paid}}
Reason for Refund Request
Please provide a detailed explanation for your refund request:
{{reason_for_refund_details}}
Supporting Documentation (e.g., receipts, photos, defect reports, communication logs):
{{supporting_documentation_list}}
Refund Method Preference
Please indicate your preferred refund method:
☐ Original Payment Method (e.g., credit card, bank transfer)
☐ Store Credit
☐ Other (please specify): {{other_refund_method}}
If original payment method is not possible, please provide alternative bank details for direct deposit:
Bank Name: {{bank_name}}
Account Name: {{account_name}}
Account Number: {{account_number}}
Sort Code/SWIFT/IBAN: {{sort_code_swift_iban}}
For Official Use Only
Date Received: {{official_date_received}}
Processed By: {{official_processed_by}}
Refund Approved: ☐ Yes ☐ No
Approval Date: {{official_approval_date}}
Refund Amount: {{currency}} {{official_refund_amount}}
Reason for Rejection (if applicable): {{official_rejection_reason}}
Notes: {{official_notes}}
Signature Block
___________________________
Customer Signature
Date: {{customer_signature_date}}
___________________________
Authorized Company Representative Signature
Date: {{company_signature_date}}
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