Behavioural Interview Guide

{{company_name}}

{{company_address}}

Phone: {{phone}} | Email: {{email}} | Web: {{website}}

Purpose

Use this guide to assess past behaviour as a predictor of future performance using the STAR framework (Situation, Task, Action, Result).

Core Questions

1. Tell me about a time you delivered a project under tight deadlines.
2. Describe a conflict with a colleague and how you resolved it.
3. Give an example of when you exceeded a customer's expectations.
4. Tell me about a failure and what you learned.
5. Describe a time you led a team through change.

Scoring

Rate each response 1 (poor) to 5 (excellent), with notes.

Objective

Provide {{company_name}} hiring managers and HR partners with a consistent, fair, and legally defensible framework for the activities described in this guide.

Before You Begin

Competency Framework

Structured Interview Plan

1. Introduction and role context (5 min).
2. Behavioural questions mapped to each competency (25 min).
3. Role-specific exercise or technical deep-dive (20 min).
4. Candidate questions and next-step expectations (10 min).

Post-Interview Calibration

• Each panelist submits independent written scores before debrief to reduce anchoring bias.
• Discrepancies greater than one full point trigger structured discussion with cited evidence.
• Final recommendation is documented with the decision rationale and stored in the ATS.

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