Server Job Description

Company Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

Job Title

Server

Department

Food and Beverage

Reports To

Restaurant Manager / Supervisor

Job Summary

The Server is responsible for providing excellent customer service, taking food and beverage orders accurately, serving meals, and ensuring a pleasant dining experience for all guests. This role requires attentiveness, efficiency, and a positive attitude.

Key Responsibilities

• Greet guests promptly and courteously.

• Present menus, explain daily specials, and answer questions about food and beverages.

• Take accurate food and drink orders using the POS system.

• Deliver food and beverages to tables in a timely manner.

• Monitor guest satisfaction and respond to any issues or requests promptly.

• Clear and reset tables efficiently.

• Process payments accurately and handle cash and card transactions.

• Adhere to hygiene and safety standards.

• Collaborate with kitchen staff to ensure smooth service.

• Assist with opening and closing duties as required.

Qualifications

• High school diploma or equivalent.

• Previous experience in a server role preferred.

• Excellent communication and interpersonal skills.

• Ability to work efficiently in a fast-paced environment.

• Strong customer service orientation.

• Basic math skills for handling payments.

• Ability to stand and walk for extended periods and lift up to {{weight_lifted}} kg.

Working Conditions

• This position may require working evenings, weekends, and holidays.

• The environment can be fast-paced and may involve exposure to heat and noise.

Employee Signature

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Name: {{employee_name}}

Date: {{date}}

Employer Signature

_______________________

Name: {{manager_name}}

Title: {{manager_title}}

Date: {{date}}